Part-Time Donation Processor & Donor Concierge

The Salvation Army North & Central Illinois Division; Southgate (MI); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

More perks

Job summary

The Salvation Army North & Central Illinois Division in Southgate MI is seeking a Donation Processing Associate to join our thrift store team. This part-time role pays $13.73–$15.73 per hour and requires 24 hours per week, including evenings, weekends, and holidays as scheduled.

You will greet donors, process donations, maintain an organized donation area, and assist with truck loading/unloading as per center policy. Training is provided and growth in retail/customer service is supported.

Qualifications

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Skills

Customer service

Attention to detail

Teamwork

Job description

The Salvation Army North & Central Illinois Division in Southgate MI is seeking a Donation Processing Associate to join our thrift store team. This part-time role pays $13.73–$15.73 per hour and requires 24 hours per week, including evenings, weekends, and holidays as scheduled.

You will greet donors, process donations, maintain an organized donation area, and assist with truck loading/unloading as per center policy. Training is provided and growth in retail/customer service is supported.