Part-Time Donation Processing & Donor Services Associate

tsainternal; Mundelein (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

403(b) retirement savings plan

Voluntary life insurance options

Paid time off

Job summary

The Salvation Army is seeking a part-time Donation Processing Associate to greet donors and process donations, helping support community programs. This role offers flexible hours and the chance to contribute to a mission-driven organization.

You will maintain a clean donation area, sort items, and track donations accurately. Ideal for individuals who are organized, proactive, and dedicated to customer service. Join our team and make a difference!

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends, holidays and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Skills

Strong English communication

Basic computer skills

Basic math skills

Education

High School Diploma or currently pursuing

Job description

The Salvation Army is seeking a part-time Donation Processing Associate to greet donors and process donations, helping support community programs. This role offers flexible hours and the chance to contribute to a mission-driven organization.

You will maintain a clean donation area, sort items, and track donations accurately. Ideal for individuals who are organized, proactive, and dedicated to customer service. Join our team and make a difference!