Donation Processing Associate (AM)

KrocQuincy; Mundelein, Northern (IL, KY); Hybrid; USD 21,000 - 22,000; Part time

Benefits offered by this job

403(b) retirement savings plan (immin)

Voluntary life insurance options

Paid Time Off (pro-rated for part-time

Job summary

The Salvation Army in Mundelein, IL is seeking a part-time Donation Processing Associate to be the first point of contact for donors. You will greet donors, process donations, and help maintain a clean donation area while following center policies.

You will also assist with sorting, loading, and unloading trucks, provide information about pickup services, and ensure safe handling of donated items—supporting our community programs with reliability and care.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends, holidays and evenings.

Responsibilities

• Greet donors and provide exceptional donor service.
• Process and track donations accurately.
• Maintain a clean, organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive.
• Support production processes as needed.
• Safeguard donated materials and equipment.
• Report any complaints, damage, or injuries in the donation area.
• Guide donors on acceptable materials and pickup services for heavy items.

Skills

English communication

Basic computer skills

Basic math

Flexible schedule

Education

High School Diploma

Job description

Donation Processing Associate - The Salvation Army

About The Salvation Army

The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

About the Role

Join our team as a Donation Processing Associate where you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

Key Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

What You'll Need to Succeed

Required Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for donor and team interactions
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends, holidays and evenings

Physical Requirements

• Ability to regularly lift and move up to 50 pounds
• Occasionally lift and move up to 100 pounds
• Stand for extended periods
• Walk, reach, climb, balance, stoop, kneel, and crouch as needed
• Work in various weather conditions (outdoor exposure)

What Success Looks Like

• Clean and organized donation area
• Strong team collaboration
• Reliable attendance and punctuality
• Accurate donation tracking and receipting

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Additional Information

Pay Rate: $15.00-$16.00/hr

Status:Part-time, up to 28 hours per week (Includes Saturday)

Hours: 10:00am-3:00pm (hours may vary)

Part-Time Benefits Package

Insurance & Financial Benefits

• 403(b) retirement savings plan (immediate eligibility)
• Voluntary life insurance options available

Paid Time Off (Pro-rated for part-time)

• Sick days with discretionary days