Part-Time Donation Processing Associate

The Salvation Army USA Central Territory; Southgate (MI); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army USA Central Territory in Southgate, MI is seeking a part-time Donation Processing Associate. This role involves donor service, processing donations, and maintaining an organized donation area in a thrift-store setting.

Shifts include evenings, weekends, and holidays as scheduled, with paid training provided to ensure smooth operations and adherence to center procedures. Join a mission-driven team with employee discounts and supportive leadership.

Qualifications

• Experience in customer service is preferred.
• Ability to assist donors and manage donations with care.

Responsibilities

• Greet donors and provide attentive donor service.
• Process and track donations accurately.
• Maintain a clean and organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Assist with power sorting of donations when needed.
• Support production processes as required.
• Safeguard donated materials and equipment.
• Report complaints, damage, or injuries in the donation area.
• Inform donors about acceptable materials and pickup options for heavy items.

Skills

Customer service

Donation processing

Teamwork

Job description

Donation Processing Associate

Location: Southgate MI
Pay: $13.73 - $15.73 per hour
Job Type: Part‑time
Schedule: 20 hours per week, including evenings, weekends, and holidays as scheduled

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. A s a Donation Attendant you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission‑driven work to support The Salvation Army's community programs.

What You'll Do

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well‑organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Training Provided

• Paid training donation process, production standards, and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Why Join Us

• Mission‑driven work that supports programs in your community
• On‑the‑job training
• Team‑oriented environment
• Employee Discount, Employee Assistance Program, and more!