Part-Time Donation Processing Associate

The Salvation Army North & Central Illinois Division; Auburn Hills (MI); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army North & Central Illinois Division is seeking a part-time Donation Processing Associate in Auburn Hills, MI. This role combines donor service with donation processing and a strong sense of community mission.

You will contribute to the store's operations while supporting program funding through donations. Responsibilities include greeting donors, processing donations, maintaining a clean area, and assisting with truck loading/unloading as needed.

Qualifications

• Provide friendly donor service and greet donors.
• Process and track donations accurately.
• Maintain a clean, organized donation area.
• Follow center policies for loading/unloading donations.
• Assist with pickup guidance for heavy items when needed.

Responsibilities

• Greet donors and provide assistance.
• Process donations and keep accurate records.
• Keep donation area tidy and safe.
• Sort, load and unload trucks per policy.
• Assist with production processes when required.
• Safeguard donated materials and equipment.
• Report any issues or injuries promptly.
• Guide donors on acceptable materials and pickup services.

Skills

Donor service

Customer service

Donation processing

Organization

Teamwork

Tools

POS / cash handling

Job description

Donation Processing Associate

Location: Auburn Hills MI

Pay: $13.73 - $ 15.73 per hour

Job Type: Part-time

Schedule: 25 hours per week, including evenings, weekends, and holidays as scheduled

About The Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. As a Donation Attendant you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

What You’ll Do

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Training Provided

• Paid training donation process, production standards, and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!