Part-Time Donation Center Associate

Goodwill Industries of Monocacy Valley, Inc.; Frederick (MD); Hybrid; USD 21,000 - 22,000; Part time

Job summary

Goodwill Industries of Monocacy Valley, Inc. is seeking a Donation Attendant at our Patrick Street Store in Frederick, MD.

The part-time role focuses on accepting donations, providing friendly service, and ensuring donations are properly processed and labeled for the production room or sales floor. The position requires strong customer service, ability to operate a pallet jack, and willingness to cross-train.

Qualifications

• Excellent customer service skills.
• Ability to pass a forklift certification class.
• Ability to speak and read English proficiently.
• Must be at least 18 years of age or older.
• Ability to pass a background check and drug screen, where applicable.

Responsibilities

• Accepts all donations from customers, providing outstanding customer service.
• Label Gaylords correctly.
• Ensure a receipt is offered to each donor.
• Inquire about hazardous donations and provide disposal locations.
• Write up sales tickets and sold signs for large items.
• Assist customers with loading/unloading furniture or items.
• Maintain merchandise placement and production room organization.
• Assist in loading/unloading onto/off trucks or trailers as needed.
• Safely operate pallet jack and walkie stacker.
• Conduct daily safety inspections on equipment and use safety gear.
• Provide floor care duties at retail store when needed.
• Cross-train in other store positions as needed.
• Maintain regular in-person attendance and uphold core values.

Skills

Customer service

Forklift certification

English proficiency

Background check

Drug screen

Job description

Goodwill Industries of Monocacy Valley, Inc. is seeking a Donation Attendant at our Patrick Street Store in Frederick, MD.

The part-time role focuses on accepting donations, providing friendly service, and ensuring donations are properly processed and labeled for the production room or sales floor. The position requires strong customer service, ability to operate a pallet jack, and willingness to cross-train.