Part Time - Donation/Backroom Attendant

The Salvation Army USA Central Territory; Washington (MI, District of Columbia); On-site; USD 28,000 - 36,000; Full time

Job summary

Join a compassionate organization dedicated to meeting human needs without discrimination. As a Donation Center Associate, you will provide exceptional customer service to donors while maintaining a clean and organized donation area. This role involves managing operations, safeguarding donated materials, and tracking donations. You will play a vital part in supporting the mission of a renowned charity, ensuring that every donation is handled with care. If you are looking for a fulfilling role that allows you to make a difference in your community, this position is perfect for you.

Qualifications

• High School Diploma or currently pursuing.
• Effective communication and basic computer skills required.

Responsibilities

• Provide excellent customer service to donors at the donation door.
• Maintain a clean and organized donation area.
• Receive donations and issue receipts.

Skills

Effective communication in English

Basic computer skills

Problem-solving skills

Basic math skills

Education

High School Diploma

Job description

Job Description: Donation Center Associate

The Salvation Army Mission:
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job Objective:
Provide excellent customer service to donors at the donation door, maintain a clean and organized donation area, and handle transactions accurately.

Essential Functions:
This job description is not all-inclusive. It identifies the essential functions and requirements of the position. Other responsibilities may be assigned. Reasonable accommodations may be made for individuals with disabilities.
- Present a professional appearance, adhering to dress code.
- Greet donors with a friendly demeanor and offer assistance.
- Maintain a clean and organized donation area.
- Manage operations and security while on duty.
- Receive donations, issue receipts, and collect email addresses from donors.
- Safeguard donated materials and equipment.
- Track donations according to center policy.
- Inform donors about unacceptable materials and arrange for pick-up of heavy items.
- Power sort donations where applicable.
- Report complaints, damages, or injuries near the donation area.
- Sort, load, and unload Salvation Army trucks as per policy.
- Support production processes as needed.
- Be available for a flexible schedule.

Minimum Qualifications:

Education: High School Diploma or currently pursuing.

Skills/Abilities:
- Effective communication in English, both written and spoken.
- Basic computer skills, including payroll systems and adaptability to new programs.
- Ability to understand and follow instructions in written, oral, or diagram form.
- Problem-solving skills involving multiple variables.
- Basic math skills.
- Ability to pass pre-employment drug and background tests.

Physical Requirements:
Employees must regularly stand, handle, feel, hear, and talk. Frequently walk and reach with hands and arms. Occasionally climb, balance, stoop, kneel, or crouch. Must regularly lift/move up to 50 pounds and occasionally up to 100 pounds. Vision requirements include close, distance, and focus adjustment.

Travel: Occasional travel for store visits or training.

Working Conditions:
Work environment is a store with quiet to moderate noise levels. Conditions may be dusty with temperature fluctuations. May stand for extended periods and be exposed to outdoor weather. Full-time/Part-time position requiring weekend and evening hours.

All employees acknowledge that The Salvation Army is a church and agree to support its religious mission. Behavior should support the recovery program of beneficiaries.