Part-Time Dispatcher

The Chronicle Of Higher Education, Inc.; Warrensburg (MO); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health insurance

3 weeks paid vacation

Generous education assistance

Job summary

The Chronicle Of Higher Education, Inc. is seeking a Dispatcher to handle emergency and non-emergency communications, operate various systems, and manage data retrieval. Candidates should have at least a High School diploma and preferred dispatch experience.

The role involves responding to requests, monitoring frequencies, and coordinating law enforcement resources. Full-time and part-time benefits include health insurance, paid vacation, and education assistance for employees and their families.

Qualifications

• 1 year police dispatch experience preferred.
• MULES certification preferred.

Responsibilities

• Receives emergency and non‑emergency requests by telephone, radio, and in person.
• Monitors radio communication on multiple frequencies.
• Dispatches law enforcement and emergency personnel.

Skills

Emergency communications

Radio communication

Data entry (MULES)

Customer service

Education

High School diploma or equivalent

Job description

Description

Primary roles include:

• Department Dispatcher – emergency and non‑emergency communications, operator, radio communication and monitoring, police dispatch, and civilian personnel dispatch.
• Dispatch Office Manager – equipment maintenance, monitoring of alarm and other systems, checking out and inventorying keys, completing lost and found reports, operation of a multiple phone line system, and monitoring of the department lobby.
• Information and Data Retrieval Specialist – MULES/NCIC computer operator, retrieval and entry of information from federal, state, local, and university databases.
• Mass Communications Operator – alerting the campus community by email, text, siren, and public address (PA) systems.

Examples of Duties

Function as the department Dispatcher, to include: -50%

• Receives emergency and non‑emergency requests by telephone, radio, and in person.
• Monitors radio communication on multiple frequencies and is able to understand and respond promptly and appropriately to radio traffic.
• Coordinates and dispatches on and off campus law enforcement, fire, safety, emergency aid personnel, and other resources to respond to calls and alarms.
• Utilizes Computer‑Assisted Dispatch system (CAD) to take initial information for police reports, assign police officers, track progress of calls, and document and note actions taken during incidents.
• Operates a multiple line telephone system including telephony (TTY).
• Dispatches Safe Team, parking enforcement, and other personnel as requested and/or needed.

Serves as the dispatch Office Manager, to include: -20%

• Remains knowledgeable of department and university policy and procedure and responds tactfully, clearly, concisely, and appropriately to inquiries from the public, staff, or other agencies on sensitive issues.
• Issues keys to authorized personnel, controls the key check‑in/check‑out procedures while maintaining all appropriate records.
• Prepares lost and recovered property reports as needed.
• Acts as a receptionist for all three divisions of Public Safety and University inquiries, directing them to the responsible offices around campus.
• Monitors security and fire alarm systems.
• Remains knowledgeable of campus and Warrensburg to be able to direct law enforcement personnel and the general public to university buildings, departments, streets, parking lots, and city locations.
• Coordinates with vendors and on‑campus resources to complete work orders and maintain equipment within the department.
• Monitors the campus video security system.

Serve as Information and Data Retrieval Specialist, to include: -20%

• Inputs and retrieves information into Missouri Uniform Law Enforcement System (MULES) which links to the Missouri Department of Revenue (DOR), National Crime Information Center (NCIC), and the International Justice and Public Safety Network (NLETS).
• Remains knowledgeable of changes in technology and is familiar with program capabilities to actively use a variety of computer programs and data sources to retrieve information in emergency and non‑emergency situations.

Function as a Mass Communications Operator, to include: -10%

• Initiates emergency siren and alerting systems in buildings and around campus as the situation dictates.
• Send mass text messages and email as the situation dictates.

Typical Qualifications

• Education: High School diploma or equivalent.
• Experience: 1 year police dispatch experience preferred; MULES certification preferred.

Special Instructions

Full‑time staff & 12‑month faculty benefits‑eligible position: Benefits include competitive salary; health, dental, vision, life insurance, AD & D, long‑term disability; 3 weeks paid vacation per year; 3 weeks of accrued sick leave per year; 13 paid holidays; retirement; and generous education assistance for an employee, spouse and dependent children taking classes at UCM.

9‑month faculty benefits‑eligible position: Benefits include competitive salary; health, dental, vision, life insurance, AD & D, long‑term disability; 3 weeks of accrued sick leave per year; 13 paid holidays; retirement; and generous education assistance for an employee, spouse and dependent children taking classes at UCM.

Part‑time benefits‑eligible positions: Benefits include generous education assistance for the employee.

Temporary, adjunct, student employment, or graduate assistant positions: Benefits are not included.

NOTE: A background check is required for the selected candidate of all staff, faculty, adjunct, and temporary positions and any job offer is contingent on the results of this check. Student employees and graduate assistants do not require a background check to be conducted prior to employment.

The University of Central Missouri is an Equal Opportunity Employer.