Safety Communications Operator

University of Missouri-Saint Louis; St. Louis (MO); On-site; USD 23,419 - 28,585; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Education fee discounts

Job summary

University of Missouri–St. Louis is seeking a Safety Communications Operator to respond to calls, route and log them, and dispatch officers as needed. The role emphasizes accurate data gathering, preserving logs, and working within standard procedures to support timely emergency responses.

The position requires a high school diploma or equivalent and at least 2 years of related experience, with a competitive starting range and comprehensive benefits provided by the university.

Qualifications

• High school diploma or equivalent.
• Two years of experience from which comparable knowledge, skills and abilities can be acquired.
• Strong communication and data handling abilities.

Responsibilities

• Responds to incoming calls and routes/logs them for dispatch.
• Maintains logs and prepares records and reports.
• Gathers and relays information according to procedures.
• Works with team to ensure timely incident response.

Skills

Communication

Data logging

Problem solving

Team coordination

Education

High school diploma or equivalent

Job description

Job Description

• Responds to incoming calls to the Police Department, routing and logging calls as appropriate, gathering and managing incident-related data, and arranging for the dispatch of officers to the scene of complaint.
• Understands how tasks/activities relate to others on the team and how the team integrates with other related, similar teams.
• Organizes and completes structured assignments (e.g., emergency and non-emergency complaints) according to priorities.
• Gathers and relays information according to standard processes and procedures.
• Maintains lists and logs, preparing records and reports as requested.
• Provides solutions to problems in situations that may be atypical or infrequently occurring.
• Evaluates and selects solutions from established options/procedures.
• Impacts the own team through the quality of the services or information provided.
• Utilizes working knowledge and learned skills to perform various activities for the job.
• Possesses basic knowledge of specific processes and procedures needed to perform assignments within own work area.
• Communicates through the regular exchange of information, ranging from routine to complex; ensures that objectivity and sensitivity are applied in communication.

Minimum Qualifications

High school diploma or equivalent and 2 years of experience from which comparable knowledge, skills and abilities can be acquired is necessary.

Anticipated Hiring Range

$17.00 - $20.75

Grade: GGS-006
University Title: SAFETY COMMUNICATIONS OPERATOR
Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Application Materials

Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date. Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Careers. Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters. For questions about the application process, please email [e-mail]. If you are experiencing technical problems, please email [e-mail].

Sponsorship Information

Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please email the Office of Human Resources at [e-mail].