Part-Time Customer Success Specialist

Americas Auto Auction South Wisconsin Inc; Wisconsin; On-site; USD 30,000 - 45,000; Part time

Job summary

Americas Auto Auction South Wisconsin Inc is seeking a part-time Customer Success Representative to join their team. The role focuses on building relationships with buyers and sellers while providing proactive support. Candidates should have strong customer service skills, effective communication abilities, and problem-solving experience. A high school diploma is required, and previous experience in customer service is preferred. This position involves office-based work with frequent customer interaction and requires strong organizational skills.

Qualifications

• Experience in customer service, account management, or client support preferred.
• B2B customer experience is a plus.

Responsibilities

• Educates customers on auction services and policies.
• Works internally to provide customer solutions.
• Assists customers with auction-related questions.
• Coordinates with internal departments to resolve issues.
• Handles customer complaints professionally.
• Prepares reports on customer activity.

Skills

Customer service

Verbal communication

Written communication

Problem-solving

Organization

Education

High school diploma or equivalent

Associates degree in management or related field

Job description

Americas Auto Auction South Wisconsin Inc is seeking a part-time Customer Success Representative to join their team. The role focuses on building relationships with buyers and sellers while providing proactive support. Candidates should have strong customer service skills, effective communication abilities, and problem-solving experience. A high school diploma is required, and previous experience in customer service is preferred. This position involves office-based work with frequent customer interaction and requires strong organizational skills.