Part-Time Customer Service Representative - Elmwood

Restore Hyper Wellness; Berkeley (CA); On-site; USD 80,000 - 100,000; Part time

Job summary

Join a forward-thinking company dedicated to improving wellness through innovative services. As a part-time Customer Service Representative, you'll be the face of the Elmwood location, guiding clients on their wellness journeys and promoting memberships. Your role will include providing exceptional customer experiences, conducting studio tours, and supporting daily operations. With a mission to make wellness accessible and enjoyable, this position offers a dynamic environment where you can thrive while contributing to a healthier community. Enjoy perks like free services and monthly bonuses as you help others achieve their wellness goals.

Benefits

Free/discounted services

Monthly bonuses

Comprehensive benefits

Paid holidays

Qualifications

• 1+ year of customer service experience required.
• Sales experience preferred for achieving membership targets.

Responsibilities

• Conduct studio tours and provide exceptional customer experiences.
• Educate clients on services and health benefits.
• Achieve sales targets for memberships and retail.

Skills

Customer Service

Communication Skills

Sales Experience

Teamwork

Proactivity

Computer Skills

Job description

Part-Time Customer Service Representative - Elmwood

Restore Hyper Wellness, an award-winning innovator in the health industry, offers services like IV drips, sauna, hyperbaric oxygen therapy, red light, and cryotherapy under one roof. With over 200 locations nationwide, our mission is to make Hyper Wellness accessible, affordable, and enjoyable for all.

Position Details:

• Pay: $18-20/hr + monthly performance bonuses
• Status: Part-Time
• Schedule: 3 days/week

Role Overview:

We seek positive, energetic individuals passionate about wellness to join our Elmwood team. Responsibilities include greeting clients, guiding them through their wellness journey, promoting memberships, administering services, and supporting daily operations and customer retention.

What You Will Love:

• Free/discounted services
• Monthly bonuses
• Comprehensive benefits
• Paid holidays

Responsibilities:

• Conduct studio tours and provide exceptional customer experiences
• Educate clients on services and health benefits
• Achieve sales targets for memberships and retail
• Onboard new clients with medical waivers and profile creation
• Handle calls for appointments and inquiries
• Support marketing and sales initiatives
• Maintain a safe, clean environment
• Promote health/wellness enthusiasm and Restore brand

Minimum Requirements:

• At least 1 year of customer service experience
• Preferred: 1+ years sales experience
• Excellent customer service and communication skills
• Team-oriented and proactive
• Intermediate computer skills

Reasonable accommodations can be made for individuals with disabilities. Other duties may be assigned as needed.