Part-Time Customer Service Representative (CSR)

Douglaswater; Fenton (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

Douglas Water Conditioning is seeking a Part-Time Customer Service Representative to manage customer inquiries, handle deliveries, and conduct cashier duties. This entry-level position is perfect for detail-oriented individuals seeking to start a career in customer support within a stable company in the water treatment industry.

Benefits

Full benefits package for full-time employees

Qualifications

• Must know how to work a calculator and cash register.
• Must be able to work rotating Saturdays.

Responsibilities

• Managing customer database.
• Answer phones and respond to customer requests.
• Schedule product deliveries and service calls.

Skills

Detail oriented

Customer service oriented

Ability to multi-task

Basic math skills

Education

High School Diploma or GED equivalent

Job description

Part-Time Customer Service Representative (CSR)

Join to apply for the Part-Time Customer Service Representative (CSR) role at Douglas Water Conditioning

Part-Time Customer Service Representative (CSR)

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Customer Service Representative Job Description

Douglas Water Conditioning is looking to hire a Customer Service Representative to join its team. We are a leader in the water treatment industry with over 50 years of experience specializing in water treatment systems, drinking water systems, bottled water, softener salt, etc., and we are affiliated with Costco. Douglas Water Conditioning has a loyal customer base and we are extremely successful at providing stable careers for our employees and problem free water for our customers.

Reports To

• Service Manager
• All Managing Partners
  
  

Job Responsibilities

• Managing customer database
• Answer phones and respond to customer requests
• Schedule product deliveries
• Schedule service calls
• Working the cash register for walk in customers
• Update delivery and service call tickets
• Enter billing into database
• Running route tickets
• Opening/Closing store
• Miscellaneous duties as assigned
  
  

Skills And Qualifications

• Detail oriented
• Customer service oriented
• Ability to multi-task
• Must know how to work a calculator and cash register
• Must have basic math (adding, subtraction, multiplication and division)
• Must be able to work rotating Saturdays
  
  

Education

• High School Diploma or GED equivalent required
  
  

Compensation Status

• Hourly (Non-Exempt)
• $13.00 to $15.00 per hour, DOE
  
  

Douglas Water Conditioning values its employees and offers a full benefits package for all full-time employees including health insurance, company matching 401(k), holiday pay, and paid time off.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Consumer Services

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