Part-Time Customer Service Representative

Prairie State Bank & Trust; Charleston (IL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Bonus plan

401(k) matching

Health insurance

Life insurance

Vacation

Sick leave

Holiday pay

Job summary

Prairie State Bank & Trust in Charleston, IL is seeking a part-time Customer Service Representative for the Eastern Region at our Charleston branch. The role focuses on delivering excellent customer service, assisting with routine account transactions, and promoting bank products.

Candidates should have strong communication skills, the ability to work both independently and as part of a team, and comfortable handling cash with accuracy.

Qualifications

• Excellent interpersonal, written, and verbal communication skills.
• Problem solving skills; technical capacity
• Excellent time management, organizational, and multi-tasking skills.
• Ability to work independently and in a team environment.

Responsibilities

• Ensure that our customers receive excellent customer service.
• Assist customers with routine account related transactions such as deposits, loan payments, cashing checks, transfer of funds between accounts, stop payments as well as inquiries regarding transactions and services.
• Educating customers on bank products and services.
• Perform daily balancing functions of a cash drawer.
• Comply with bank operation and security procedures.
• Maintain customer confidence and protect bank operations by keeping information confidential.

Skills

Interpersonal skills

Written communication

Verbal communication

Problem solving

Time management

Teamwork

Independence

Job description

Prairie State Bank & Trust, a locally owned $800 million bank with 20 offices in Central Illinois, has an immediate opening for a PART TIME Customer Service Representative in the Eastern Region at our Charleston branch. We are seeking talented, hardworking candidates who are motivated to learn, have great communication skills, and a passion for working on a team.

No phone calls. Please utilize our website for any communication needs.

Responsibilities

• Ensure that our customers receive excellent customer service.
• Assist customers with routine account related transactions such as deposits, loan payments, cashing checks, transfer of funds between accounts, stop payments as well as inquiries regarding transactions and services
• Educating customers on bank products and services
• Perform daily balancing functions of a cash drawer
• Comply with bank operation and security procedures
• Maintain customer confidence and protect bank operations by keeping information confidential

Job Qualifications

• Excellent interpersonal, written, and verbal communication skills.
• Problem solving skills; technical capacity
• Excellent time management, organizational, and multi-tasking skills.
• Ability to work independently and in a team environment.

Physical Requirements

• Occasionally lift up to 25 pounds.
• Stand 75% of the shift.

Prairie State Bank & Trust offers competitive benefits and compensation: base compensation with bonus plan, 401(k) with employer matching, employer paid health/life insurance, vacation, sick leave, and above average holiday pay.

All candidates may be required to undergo a pre-employment credit background check and drug screening.

PSBT is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.