Part-Time Customer Service Representative

WESTERN STATE BANK; Chandler (AZ); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Paid time off

Paid holidays

401k

Job summary

Western State Bank in Chandler, AZ is seeking a Part-Time Customer Service Representative to greet customers, process transactions, and refer opportunities across bank departments. The role emphasizes accurate data entry, friendly service, and teamwork with typical hours from 1:00 pm to 6:00 pm, Monday through Friday, offering paid time off, holidays, and a 401(k) plan.

Applicants should have a High School Diploma or GED and prior cash handling experience.

Qualifications

• High School Diploma or GED preferred.
• Previous cash handling experience preferred.

Responsibilities

• Handle in-person, phone, email, and online transactions accurately and professionally.
• Refer customers to other departments for cross-sell opportunities and solutions.
• Balance cash drawer daily and complete required trainings.
• Support miscellaneous internal projects as needed.

Skills

Customer service

Cash handling

Education

High School Diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Part-Time Customer Service Representative

Part-time Regular Chandler, AZ, US

17 days ago Requisition ID: 1963

At Western State Bank, “what” you know is important, but not as important as how you relate to teammates and customers. Our environment is based on the principles of respect, curiosity, creativity, individual empowerment, and the ability to listen effectively and communicate openly. We also believe in continual learning, bias toward action, keeping commitments, and doing our absolute best every day. We believe that our ability to deliver on our promise of being Your Hometown Bank is a result of these high standards.

The Customer Service Representative (CSR) serves as the “face of the bank” by providing a superior customer experience to our bank customers in Western’s day-to-day business. Position is responsible to provide a positive and impactful impression to our customers through an exceptional, accurate, and efficient customer experience and provide customers solution-based business development and referrals within the bank in accordance to our organizations’ vision, core values, and team guidelines.

Duties and responsibilities

• Customer Transactions: Handle transactions with customers in person or via the phone, email, and online in an accurate, professional and efficient manner reflective of our vision, core values, and team guidelines and our ability to provide a superior customer experience.
• Referrals: Refer customers to other departments in the bank by looking for opportunities to cross-sell and recognizing customer needs and corresponding solutions.
• Standard and Miscellaneous CSR Tasks: Balance draw on a daily basis, complete required compliance trainings, order supplies, and assist with miscellaneous internal projects.
• Other duties and responsibilities as needed or assigned.

High School Diploma or GED preferred. Previous cash handling experience preferred.

Part-time positions are eligible for paid time off, paid holidays and 401k (dependent upon meeting hours worked requirement).

25 hours per week, generally scheduled between the hours of 1:00 pm to 6:00 pm, Monday through Friday.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to provide sponsorship for visa status. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Western State Bank is an EEO and Aff i??? Member FDIC.