Part-Time Customer Service & Home Improvement Advisor

Lowe's Home Centers, LLC; Goshen (IN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate in Indiana. You will welcome customers, help them find products and services, and ensure their needs are met throughout their shopping experience.

The role involves assisting across departments, stocking, and processing orders with a focus on friendly, efficient service. Typical duties include guidance at checkout, handling merchandise, and occasional cross-training in other areas to provide the best customer experience.

Qualifications

• Minimum 6 months experience using a computer.
• Minimum 6 months experience using common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic skills.
• Able to stand for long periods; may involve lifting up to 25 lbs.
• Bilingual skills preferred.

Responsibilities

• Welcome customers to Lowe's and provide friendly, professional service.
• Assist customers with locating and selecting merchandise.
• Stock replenishment and organization of shelves.
• Process orders and deliveries accurately for on-time pickup or delivery.
• Cross-train in other store areas to improve service quality.
• Prepare department merchandise based on customer needs (e.g., paint, plumbing, lumber).
• Guide customers through shopping or checkout and perform other duties as assigned.

Skills

Customer service

Retail technology

Bilingual (preferred)

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate in Indiana. You will welcome customers, help them find products and services, and ensure their needs are met throughout their shopping experience.

The role involves assisting across departments, stocking, and processing orders with a focus on friendly, efficient service. Typical duties include guidance at checkout, handling merchandise, and occasional cross-training in other areas to provide the best customer experience.