Customer Service Rep/Expediter (06247) - 6545 Gunpark Dr

Domino's Pizza; Boulder (CO); Vor Ort; USD 21.000 - 30.000; Teilzeit

Zusammenfassung

Domino's Pizza in Boulder, Colorado is seeking a friendly Customer Service Rep/Expediter to be the main contact for customers and manage the expediting process to ensure timely delivery. The role is part-time and requires strong communication and multitasking abilities.

Responsibilities include handling inquiries, processing orders, expediting, and upselling when appropriate, while maintaining excellent customer service and teamwork in a fast-paced store environment.

Qualifikationen

• 1–2 years of customer service experience preferred.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Knowledge of expediting processes is beneficial.
• Empathetic and patient demeanor when dealing with customers.
• Team player with attention to detail.

Aufgaben

• Respond to customer inquiries via phone, email, and in person with a friendly demeanor.
• Process customer orders accurately and efficiently.
• Expedite orders to ensure timely delivery.
• Collaborate to resolve customer issues and expedite solutions.
• Provide proactive updates to customers on order status and delays.
• Identify opportunities to upsell or cross-sell products and services.
• Contribute to continuous improvement of customer service processes.

Kenntnisse

Verbal communication

Written communication

Customer service

Problem solving

Typing

Multitasking

Teamwork

Adaptability

Computer literacy

Jobbeschreibung

Customer Service Rep/Expediter (06247) - 6545 Gunpark Dr

Team Wow is looking for additional help as our market share continues to grow! Join our team and start planning for your future. We offer schedules that work with you, not against you. Even if you just need a second job for some extra cash, Domino's is the perfect place for you. We are searching for qualified customer service reps with personality and a desire to please. Sales continue to grow and we live to beat the rush, so come join our family today!! Our commitment to provide excellent customer service and food is nothing without our awesome team members that are always diligent in their work and part of a team environment. What we preach, we practice, and it all starts with you.

We are seeking a friendly and efficient Customer Service Rep/Expediter to join our team at our Boulder, Colorado location. In this role, you will be the primary point of contact for our valued customers, providing exceptional service while also managing the expediting process to ensure timely delivery of products and services.

• Part-time
• Job Category Org: Store Customer Service Rep

Responsibilities

• Respond to customer inquiries via phone, email, and in-person with a friendly and supportive demeanor
• Process customer orders accurately and efficiently, ensuring all details are correctly captured
• Expedite orders
• Collaborate to resolve customer issues and expedite solutions
• Provide proactive updates to customers regarding their orders and any potential delays
• Identify opportunities to upsell or cross-sell products and services when appropriate
• Contribute to the continuous improvement of customer service processes and procedures

Requirements

• 1-2 years of customer service experience preferred
• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Proficiency in basic computer applications and typing
• Ability to multitask and manage time effectively in a fast-paced environment
• Knowledge of expediting processes is beneficial
• Empathetic and patient demeanor when dealing with customer concerns
• Ability to work well in a team-oriented environment
• Flexibility to adapt to changing priorities and customer needs

All your information will be kept confidential according to EEO guidelines.