Part-Time Customer Service Associate — Retail

Youngstown Area Goodwill Industries; Youngstown (OH); On-site; USD 14,000 - 21,000; Part time

Job summary

Youngstown Area Goodwill Industries, Inc. is seeking a friendly part-time Customer Service Representative for our Boardman store in Boardman, OH. The role emphasizes excellent communication, dependable attendance, and positive customer interactions.

The position requires ability to stand for long periods, lift up to 15 pounds, and handle cash transactions with basic math. Prior retail or customer service experience is a plus, and a background check is required.

Qualifications

• Strong interpersonal and communication skills.
• Ability to stand for extended periods and lift up to 15 pounds.
• Reliable with a commitment to punctuality and consistent attendance.
• No criminal background that would be unsuitable for a retail environment (background check required).
• Basic math skills for handling cash transactions.
• Previous customer service or retail experience is preferred but not required.

Responsibilities

• Greet and assist customers with a welcoming and professional demeanor.
• Answer customer inquiries and provide information about products and store policies.
• Process transactions accurately using the cash register.
• Maintain a clean and organized sales floor and checkout area.
• Assist with restocking merchandise and ensuring displays are appealing.
• Work collaboratively with team members to meet store goals.

Skills

Interpersonal skills

Communication skills

Stand/lift up to 15 lbs

Punctuality/attendance

Background check required

Cash handling basics

Job description

Youngstown Area Goodwill Industries, Inc. is seeking a friendly part-time Customer Service Representative for our Boardman store in Boardman, OH. The role emphasizes excellent communication, dependable attendance, and positive customer interactions.

The position requires ability to stand for long periods, lift up to 15 pounds, and handle cash transactions with basic math. Prior retail or customer service experience is a plus, and a background check is required.