Part-Time Customer Service Associate I — Retail Support

Family Dollar; Osage (IA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Osage, IA is seeking a Customer Service Associate to provide a positive shopping experience. Responsibilities include assisting customers, handling sales at the register, safeguarding cash, stocking merchandise, and keeping the store clean and orderly.

The role emphasizes friendly interactions, safety, and adherence to store procedures. A high school diploma and prior retail or customer service experience are preferred, with physical ability for lifting and long periods of

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment per productivity standards.
• Maintain a positive, safe, and respectful environment with customers, associates, and leaders.
• Keep store clean, restock bathrooms, sweep and mop floors, take out trash, keep areas neat and presentable.
• Other duties as assigned*.
• Part time duties and shift flexibility as needed.

Skills

High School Diploma

Customer service

Follow instructions

Physical ability

Excellent customer service

Organizational skills

Problem solving

Education

High School Diploma

Job description

Family Dollar in Osage, IA is seeking a Customer Service Associate to provide a positive shopping experience. Responsibilities include assisting customers, handling sales at the register, safeguarding cash, stocking merchandise, and keeping the store clean and orderly.

The role emphasizes friendly interactions, safety, and adherence to store procedures. A high school diploma and prior retail or customer service experience are preferred, with physical ability for lifting and long periods of