Part-Time Customer Service Associate — Home Improvement

Lowe's Home Centers, LLC; Norfolk (VA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Norfolk to greet customers, help them find products, and support home improvement needs. You'll engage with shoppers, answer questions, and ensure a friendly, efficient shopping experience.

This role offers part-time hours, opportunities across departments such as Appliances, Hardware, and Plumbing, and benefits including health insurance, tuition assistance, 401(k) with company match, and associate discounts. Some lifting and standing required.

Qualifications

• 6 months of computer experience including inputting, accessing, modifying or outputting information.
• 6 months experience with retail technology such as smartphones and tablets.
• Basic reading, writing and arithmetic (addition and subtraction).
• Ability to stand or sit for extended periods and perform required duties.
• Lift up to 25 lbs unassisted or with accommodation.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Restock shelves by identifying empty spaces and replenishing supplies.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other store areas to improve service.
• Prepare department merchandise (e.g., tint/mix paint, cut/thread pipe, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer basics

Retail tech familiarity

Reading & arithmetic

Stamina & mobility

Lifting 25 lbs

Job description

Lowe's is seeking a Customer Service Associate in Norfolk to greet customers, help them find products, and support home improvement needs. You'll engage with shoppers, answer questions, and ensure a friendly, efficient shopping experience.

This role offers part-time hours, opportunities across departments such as Appliances, Hardware, and Plumbing, and benefits including health insurance, tuition assistance, 401(k) with company match, and associate discounts. Some lifting and standing required.