Part Time Customer Service Associate

Hertz Car Sales; Cleveland (OH); On-site; USD 1,000; Part time

Job summary

A leading company in automotive services is seeking a Part Time Customer Service Associate at their Cleveland location. This role requires a strong passion for customer service and the ability to manage various tasks efficiently. Candidates must have a high school diploma and prior experience in customer service. The job includes working flexible hours, including nights and weekends, and drives the company’s commitment to providing exceptional customer experiences.

Qualifications

• 2 years of customer service experience.
• Ability to handle multiple tasks.
• Great attitude and professional appearance.

Responsibilities

• Passion for customer service with a focus on customer needs.
• Ability to work nights, weekends, and holidays as required.
• Handle inquiries and maintain a professional work ethic.

Skills

Customer Service

Organizational Skills

Communication

Driving

Education

High School Diploma or equivalent

Tools

Strong computer skills

Job description

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• Passion for customer service with 100% customer focus
• 2 year of customer service experience
• Ability to handle multiple tasks and have good organizational skills
• Allowed to legally drive a vehicle
• Ability to work any schedule to include nights, weekends, and holidays based on the demands of the business
• Great attitude with a high-energy personality
• Professional appearance and work ethic
• Ability to work overtime as required
  
  

Essential Requirements

JOB DESCRIPTION

• High School Diploma or equivalent
• Passion for customer service with 100% customer focus
• 2 year of customer service experience
• Ability to handle multiple tasks and have good organizational skills
• Allowed to legally drive a vehicle
• Ability to work any schedule to include nights, weekends, and holidays based on the demands of the business
• Strong computer skills
• Excellent verbal communication skills
• Great attitude with a high-energy personality
• Professional appearance and work ethic
• Ability to work overtime as required
  
  

Wage: $17.50/hr

Preferred Requirements

• Experience in dealing directly with customers (i.e. inquiries, disputes, adjustments, etc.)
• 4 Years of customer service experience with 2 years of sales experience
  
  

Physical Requirements

Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, writing, lifting, seeing, and reading.

About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Automotive

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