Part Time Customer Sales Advisor - Frisco, TX

The Goodyear Tire & Rubber Company; Frisco (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The Goodyear Tire & Rubber Company is seeking a Customer Sales Advisor for Just Tires centers in Frisco, Texas. You will gain hands-on experience by connecting with guests and delivering outstanding service, while contributing to sales goals and profitability.

Ideal candidates have prior guest service experience, are 18+, and legally eligible to work in the U.S. with no sponsorship required. Training will be provided to advance within the tire and auto service leadership track.

Qualifications

• Prior guest service experience
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Reliability and ability to follow procedures

Responsibilities

• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction by understanding their needs
• Describe warranties, advertising, and promotions of products and services
• Manage guests from check-in to completion of service, including scheduling and check-out
• Make recommendations based on manufacturing guidelines
• Participate in training and develop through company tools
• Maintain a clean and safe work and guest area
• Perform physical tasks including lifting and standing for extended periods

Skills

Guest service experience

Communication

Teamwork

Problem solving

Education

High School Diploma or GED

Job description

Just Tires is an automotive service provider that has a high focus on customer experience and satisfaction. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Just Tires, we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working team players who can deliver results. Just Tires is a Goodyear company. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!

General Description

As a Customer Sales Advisor, you will gain hands on experience in one of Just Tires centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team- environment. We encourage you to allow us to invest in your success as you invest in ours; apply today!

Responsibilities Will Include, But Not Be Limited To

• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction through understanding their needs
• Understand and be able to describe all warranties, advertising, and promotion of products and services
• Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
• Make recommendations to guests based on manufacturing recommendations
• Promote self-development by utilizing Company provided training tools
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications

• Prior guest service experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications

• High School Diploma or GED
• Previous Automotive Guest Service experience
• Previous Tire Sales experience

Position Criteria

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
• Commitment to following established safety policies and procedures

Goodyear is one of the world’s largest tire companies. It employs about 62,000 people and manufactures its products in 46 facilities in 21 countries around the world. Its two Innovation Centres in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship or any other characteristic protected by law.

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