Part-Time Customer Experience & Checkout Associate

Applejack-Wine-; Colorado Springs (CO); Sur place; USD 23 000 - 26 000; Temps partiel

Avantages offerts par ce poste

Competitive compensation

Excellent benefits

Résumé du poste

The Customer Service Support position serves an essential role in the Customer Service experience at Applejack Wine & Spirits. The Customer Service Support Staff is responsible in providing fast and friendly customer service, directing phone calls, helping as a back-up cashier, and assisting all customers at the Service Desk.

Responsibilities include proactively approaching customers, guiding them through checkout, handling phone calls, maintaining store safety and cleanliness, processing

Qualifications

• 1-3 years of customer service experience.
• Ability to use technology applicable to the position.
• Dress and present self in a clean and professional manner.
• Strong ability to multi-task in a fast-paced retail environment.
• Excellent interpersonal, verbal, and written communication skills.

Responsabilités

• Proactively approach customers to identify their needs.
• Direct customers through checkout lanes to minimize long lines.
• Maintain a positive attitude in a fast-paced retail environment.
• Receive and direct customer phone calls.
• Assist Customers to different areas of the store as needed.
• Align with company programs to drive consumer loyalty.
• Maintain store safety standards and store cleanliness.
• Assist with Point of Sale.
• Verify customer identification in order to adhere to policies for serving minors.
• Process transactions efficiently.
• Balance a register drawer and accurately handle cash, check, and credit card transactions.
• All other duties as assigned.

Connaissances

Customer service

Phone handling

Cash handling

Multi-tasking

Interpersonal communication

Outils

POS system

Checkout software

Description du poste

The Customer Service Support position serves an essential role in the Customer Service experience at Applejack Wine & Spirits. The Customer Service Support Staff is responsible in providing fast and friendly customer service, directing phone calls, helping as a back-up cashier, and assisting all customers at the Service Desk.

Responsibilities include proactively approaching customers, guiding them through checkout, handling phone calls, maintaining store safety and cleanliness, processing