Part-Time Customer Experience Advocate

Bass Pro Shops; Oklahoma City, Northern (OK, KY); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Oklahoma City, OK is seeking a Part Time Customer Service Associate to assist shoppers with friendly, knowledgeable service and help them find the right gear. You will handle returns and process refunds, sell licenses where applicable, and keep the sales floor clean and stocked.

This role emphasizes promoting member programs, providing a legendary experience, and collaborating with team members to ensure a smooth shopping experience for every customer.

Qualifications

• Friendly, customer-focused attitude.
• Ability to calculate figures such as discounts and make change.
• Ability to communicate in a friendly and professional manner.
• Ability to establish and maintain effective working relationships with staff and customers.
• Ability to operate computerised Point of Sale system.

Responsibilities

• Greet customers entering the store in a friendly and outgoing manner.
• Handle merchandise returns; complete refund / exchange paperwork.
• Sell hunting and fishing licenses and promote programs.
• Identify customer needs and make product recommendations.
• Keep work area clean, neat and well stocked with supplies.
• Follow all Company Policies and Procedures.
• Assist customers in making buying decisions and promote CLUB/VOC/In-Store Pick-up.
• All other duties as assigned.

Skills

Customer service

Communication skills

Cash handling

Sales assistance

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Bass Pro Shops in Oklahoma City, OK is seeking a Part Time Customer Service Associate to assist shoppers with friendly, knowledgeable service and help them find the right gear. You will handle returns and process refunds, sell licenses where applicable, and keep the sales floor clean and stocked.

This role emphasizes promoting member programs, providing a legendary experience, and collaborating with team members to ensure a smooth shopping experience for every customer.