Part-Time Customer Care Pro: Problem-Solver & Commissions

Beaches Tanning + Spa; American Fork (UT); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Free tanning

Spa perks

Employee discounts

Growth opportunities

Job summary

Beaches Tanning + Spa is growing its Corporate Customer Care team in American Fork, Utah. We’re seeking a dependable, detail-oriented problem-solver who can help customers, support store employees, and keep processes running smoothly.

This part-time role offers $15-$17 per hour plus potential commissions and requires strong communication and computer skills. You’ll resolve membership questions, handle billing concerns, assist with store policies, manage account updates and reporting, and

Qualifications

• Minimum 1 year of customer service experience.
• Strong computer skills.
• Detail-oriented and organized.

Responsibilities

• Resolve membership questions and billing concerns.
• Support stores and employees with customer issues.
• Handle customer complaints with empathy and professionalism.
• Update accounts, cancellations, freezes, and documentation.
• Document activities and generate departmental reports.
• Identify recurring issues and suggest improvements.

Skills

Customer service

Communication skills

Problem solving

Tools

CRM software

Microsoft Office

Job description

Beaches Tanning + Spa is growing its Corporate Customer Care team in American Fork, Utah. We’re seeking a dependable, detail-oriented problem-solver who can help customers, support store employees, and keep processes running smoothly.

This part-time role offers $15-$17 per hour plus potential commissions and requires strong communication and computer skills. You’ll resolve membership questions, handle billing concerns, assist with store policies, manage account updates and reporting, and