Part-Time Customer Banking Associate

JPMorgan Chase & Co.; Connecticut; On-site; USD 25,000 - 33,000; Part time

Job summary

JPMorgan Chase & Co. in Groton, CT is seeking an Associate Banker to deliver welcoming, high‑touch service and represent our brand with hospitality.

You will assist clients with everyday banking, open new accounts, and educate them on digital tools such as Chase Mobile App and Chase.com while collaborating with the branch team.

This part‑time role emphasizes building trusted client relationships, accuracy in processing transactions, and staying compliant with bank policies.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships – showing genuine care and concern.
• Ability to engage clients – communicate clearly and politely to understand and help.
• Ability to resolve client issues with attention to detail.
• Ability to elevate the client experience – work with the team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts per policy.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Collaborate with branch team to help clients achieve financial goals.
• Perform branch operations and cash handling in line with policies.

Skills

Client empathy

Relationship building

Communication skills

Problem solving

Team collaboration

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Groton, CT is seeking an Associate Banker to deliver welcoming, high‑touch service and represent our brand with hospitality.

You will assist clients with everyday banking, open new accounts, and educate them on digital tools such as Chase Mobile App and Chase.com while collaborating with the branch team.

This part‑time role emphasizes building trusted client relationships, accuracy in processing transactions, and staying compliant with bank policies.