Part-Time CSR & Teller — Customer Care & Referrals

Fifth Third Bank

Florida

On-site

USD 19,000 - 25,000

Part time

6 days ago

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Job summary

Fifth Third Bank in Seminole, Florida seeks a Part-Time CSR/Teller to deliver exceptional customer service, handle daily cash transactions, and refer customers to the appropriate partners for tailored financial solutions. You will work in a fast-paced retail banking environment with a focus on accuracy, compliance, and confidentiality.

Ideal candidates have a high school diploma, strong communication skills, and a customer-first mindset, with flexibility in scheduling.

Qualifications

High school diploma or GED required.
Extensive cash handling experience.
Ability to interact confidently with the public.
Knowledge of retail policies and procedures.
Strong judgment and problem resolution.
Demonstrate core values: integrity, inclusivity, accountability.

Responsibilities

Deepen relationships by listening to customer needs and guiding them to solutions.
Provide follow-up to customer questions and address issues.
Be responsive and timely with communications.
Maintain confidentiality of customer information and uphold ethics.
Perform daily office tasks with the platform team to ensure smooth operations.
Maintain balancing records and correct outages as needed.
Refer customers to Bankers and business partners for consultative conversations.