Part-Time Crowd Safety & Assistance Specialist

New Life Covenant Church Southeast; Chicago (IL); On-site; USD 21,000 - 28,000; Part time

Job summary

New Life Covenant Church Southeast is seeking a part-time Crowd Control Specialist to support security operations during Sunday services. The CCS will oversee crowd management, assist attendees, and enforce venue policies to ensure a safe, welcoming environment.

The role emphasizes visible, vigilant service, excellent customer interactions, and coordination with other security staff. Flexible hours (5-25/week) and the requirement to work Sundays are key aspects of this position.

Qualifications

• High School diploma or GED or equivalent work experience.
• 1 year of experience in a service-related position.
• Ability to work in a church environment and adhere to dress code.
• Flexibility to work Sundays and non-traditional hours.

Responsibilities

• Provide exceptional customer service to attendees.
• Work cohesively with staff to maintain high service levels.
• Patrol assigned zones on foot to maintain visibility.
• Welcome attendees and offer directional information.
• Proactively assist attendees needing help.
• Escort dignitaries when directed.
• Provide emergency directions during evacuations.
• Report safety and maintenance issues promptly.
• Maintain calm and professional demeanor in crowd situations.
• Resolve issues promptly with supervisor involvement.
• Comply with church policies and security procedures.
• Perform other duties as assigned.

Skills

Customer service

Crowd awareness

Communication

Decision making

Demeanor under pressure

Education

High School diploma or GED

Job description

New Life Covenant Church Southeast is seeking a part-time Crowd Control Specialist to support security operations during Sunday services. The CCS will oversee crowd management, assist attendees, and enforce venue policies to ensure a safe, welcoming environment.

The role emphasizes visible, vigilant service, excellent customer interactions, and coordination with other security staff. Flexible hours (5-25/week) and the requirement to work Sundays are key aspects of this position.