Part-Time Courtesy Clerk: Catonsville

United Natural Foods, Inc.; Baltimore (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid Time Off

Sick Time

Paid holidays and parental leave

401K Program

Medical, dental, vision, life, and AD&

Job summary

United Natural Foods, Inc. seeks a Courtesy Clerk to deliver prompt, friendly service and help customers find products while keeping aisles clean and well-stocked. You will gather carts, clean up spills, and maintain restroom and store sanitation.

The role requires working evenings and weekends to support store operations. This position supports a team environment and emphasizes safety and customer-first interactions.

Qualifications

• Ability to understand and follow written or verbal instructions.
• Ability to carry out detailed but uninvolved instructions.
• Visual requirements including color vision and depth perception.

Responsibilities

• Provides prompt, efficient, and friendly customer service.
• Smiles and greets customers in a friendly manner.
• Escorts customers to products and assists with loading/unloading heavy items.
• Maintains cleanliness and sanitation, including restrooms and janitorial areas.
• Removes trash, conditions shelves, and ensures proper product placement.
• Works with coworkers to ensure customer satisfaction and a safe environment.

Skills

Customer service

Teamwork

Safety awareness

Follow instructions

Physical stamina

Job description

Courtesy Clerk

Job Overview:

Provides prompt, efficient, and friendly customer service. Cleans up miscellaneous spills throughout the store. Gathers carts from the parking lot and returns them to their proper location in the store. Cleans restrooms and keeps them well stocked with toilet paper and paper towels. Keeps bag racks full and returns left items to their proper place. Must be able to work evening and weekend hours.

Job Responsibilities and Accountabilities:

• Provides prompt, efficient, and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Assists customers by:
  • escorting them to the products they're looking for.
  • securing products that are out of reach.
  • loading or unloading heavy items
  • making note of and passing along customer suggestions or requests
  • Performing other tasks in every way possible to enhance the customers shopping experience.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Understands and practices proper sanitation procedures and ensures the janitorial area is always clean and neat.
• Removes trash in a timely manner.
• Conditions shelves and removes cardboard from shelves.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
• Protects associates and customers by removing potential hazards from the sales floor and parking lot in a timely manner.

Job Requirements:

• Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with variables as they present themselves.
• Possess the ability to understand and follow verbal or demonstrated instructions, request supplies orally or in writing.
• Visual requirements include clarity of vision at a distance of more than 20 inches and less than 30 feet with color vision, depth perception and field of vision.
• Ability to work in various weather conditions, including rain, snow, summer, and winter temperatures.
• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.

Compensation:

UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.

Benefits:

For Washington positions (or positions that may be performed remotely from Washington), https://www.unfi.com/jobs-more-info-wa.html for Washington-specific paid time off details.

Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.

UNFI's compensation, benefits, and paid time off policies are subject to change in the Company's sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.