Part-Time Courtesy Clerk

United Natural Foods, Inc.; Laurel (MD); On-site; USD 17,000 - 22,000; Part time

Job summary

United Natural Foods, Inc. is seeking a Courtesy Clerk to provide prompt, efficient customer service, gather carts, and keep restrooms stocked and clean. You will assist customers, maintain clean aisles, and work evenings and weekends to support a positive shopping experience.

This entry-level role emphasizes teamwork and safety, with on-the-job training and a commitment to equal opportunity employment. Washington/state-specific benefits may apply as per location.

Qualifications

• Must be able to carry out detailed but uninvolved written or verbal instructions; deal with variables as they present themselves.
• Visual requirements include clear vision at various distances with color vision and depth perception.
• Ability to work in varying weather conditions and stand for extended periods.
• Good judgment is required when supervision is not immediately available.

Responsibilities

• Provides prompt, efficient, and friendly customer service reading from the store’s customer-first policy.
• Smiles and greets customers in a friendly manner in any department or area of the store.
• Assists customers by escorting to products, securing out-of-reach items, loading or unloading heavy items, and noting customer requests.
• Works with coworkers as a team to ensure customer satisfaction.
• Maintains cleanliness and sanitation of restrooms and keep janitorial areas neat.
• Remains punctual and adheres to store policies and guidelines.

Skills

Customer service

Teamwork

Communication

Attention to detail

Follow instructions

Job description

Courtesy Clerk

Job Overview:

Provides prompt, efficient, and friendly customer service. Cleans up miscellaneous spills throughout the store. Gathers carts from the parking lot and returns them to their proper location in the store. Cleans restrooms and keeps them well stocked with toilet paper and paper towels. Keeps bag racks full and returns left items to their proper place. Must be able to work evening and weekend hours.

Job Responsibilities and Accountabilities:

• Provides prompt, efficient, and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Assists customers by:
  • escorting them to the products they're looking for.
  • securing products that are out of reach.
  • loading or unloading heavy items
  • making note of and passing along customer suggestions or requests
  • Performing other tasks in every way possible to enhance the customers shopping experience.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Understands and practices proper sanitation procedures and ensures the janitorial area is always clean and neat.
• Removes trash in a timely manner.
• Conditions shelves and removes cardboard from shelves.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
• Protects associates and customers by removing potential hazards from the sales floor and parking lot in a timely manner.

Job Requirements:

• Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with variables as they present themselves.
• Possess the ability to understand and follow verbal or demonstrated instructions, request supplies orally or in writing.
• Visual requirements include clarity of vision at a distance of more than 20 inches and less than 30 feet with color vision, depth perception and field of vision.
• Ability to work in various weather conditions, including rain, snow, summer, and winter temperatures.
• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.

UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.

Compensation:

UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.

Benefits:

For Washington positions (or positions that may be performed remotely from Washington), https://www.unfi.com/jobs-more-info-wa.html for Washington-specific paid time off details.

Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.

UNFI's compensation, benefits, and paid time off policies are subject to change in the Company's sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.