Part Time Courtesy Bus Driver

Hertz Car Sales; Houston (TX); On-site; USD 30,000 - 34,000; Part time

Job summary

Hertz Car Sales is seeking a Part Time Courtesy Bus Driver in Houston, Texas, to ensure safe and efficient customer transport between airport terminals and the rental location. You will act as a brand ambassador, providing excellent customer service and maintaining safety standards in a fast-paced environment.

Qualifications

• Minimum 1 year of commercial driving experience.
• Minimum 2 years of customer service experience.
• Must be 21 years or older.

Responsibilities

• Provide timely shuttle service to customers.
• Assist customers with luggage and answer questions.
• Conduct bus inspections for safety.

Skills

Customer service

Attention to detail

Communication

Driving experience

Job description

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Job Description

The Part Time Courtesy Bus Driver is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for the safe, friendly, efficient transportation of customers between multiple airport terminals and the Hertz rental location.

Wage: $16.50 hourly

The Key Responsibilities And Accountabilities Are

• Provide timely shuttle service to customers to/from airport terminal to Hertz facility, in compliance with Hertz’s policies and procedures and local laws.
• Personally, welcome customers boarding the bus, assist with luggage and answer questions in a friendly manner.
• Effectively communicate stops and safety information through PA or Talking Bus System; if needed, communicate with other Courtesy Service Drivers, Bus operations Supervisor using standard codes.
• Provide world class customer service by determining customer’s reservation status and communicate to lounge manager / provide excellent customer service to all customers using the required customer service dialogue whilst maintaining the right company image at all times.
• Conduct bus inspection to ensure customer and employee safety and bring any defect / damage to the attention of the supervisor.
• Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
• Ensure the bus is kept tidy at all times with maps available.
• Contribute to continuous improvement by communicating customer feedback to team and engaging in action planning to improve performance and customer satisfaction.
• Complete any relevant paperwork in line with Company Audit and Department of Transport standards.

Basic Qualifications

• Passion for customer service and attention to detail – Go the extra mile.
• At least 1 year of commercial driving experience or record or road test or alternatively a CDL Class B with passenger and air brake endorsements.
• Minimum 2 years PCV catD1 driving experience (International).
• Minimum of 2 years Customer Service Experience.
• 21 years of age or older.

Must Be Able To

• Obtain a DOT medical clearance.
• Work flexible shifts including weekends and holidays; and work overtime as required.
• Work indoors and outdoors during all weather conditions.
• Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
• Work in a fast-paced environment with a variety of tasks.
• Demonstrate professionalism, excellent communication and interpersonal skills.
• Lift up to 45 pounds.

About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 locations worldwide. Hertz is one of the largest airport general use vehicle rental companies, and its brand is highly recognized globally.

US EEO STATEMENT

At Hertz, we celebrate diversity and inclusion. We promote employment opportunities for all individuals, and encourage applicants of all characteristics to apply. EOE, including disability/veteran.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Automotive

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