Part Time - Course Materials Student Assistant

San Diego State University; San Diego (CA); On-site; USD 20,000 - 29,000; Part time

Job summary

Aztec Shops Ltd. on the SDSU campus is seeking a Part Time Course Materials Student Assistant to assist in customer service and clerical tasks. You will greet customers, process textbook orders and support office operations with data entry and filing.

The role involves handling mail, coordinating book orders, maintaining inventory, and producing reports under supervision. Strong communication, basic computer skills, and familiarity with MS Office and Google Workspace are required.

Qualifications

• High School Diploma or GED plus two years clerical/assistant experience.
• Proficient with Microsoft Office and Google Workspace.
• Strong communication and organizational skills.

Responsibilities

• Answer and screen incoming calls; communicate with customers via phone, email and mail.
• Process incoming internal and external mail and new book orders.
• Prepare, file and distribute forms including purchase orders.

Skills

Communication skills

Interpersonal skills

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Google Workspace

Job description

Part Time - Course Materials Student Assistant

Date Posted:10/30/2026Job Code:SHOPSCS2/30301/Course MaterialsStudent AssistantDepartment:Course MaterialsAddress:5500 Campanile DriveCity:San DiegoState:CACategory:Campus Stores / BookstoreSalary Range:$18.00-$18.00

DESCRIPTION

COMPENSATION:

Pay Rate: $18.00 per hour

SUMMARY:

Under routine supervision, opens/processes departmental mail; processes textbook orders, greets customers, answers telephone and provides general clerical support for department and offices.

ESSENTIAL DUTIES AND RESPONSIBILITIES DEPENDING ON LOCATION:

NOTE: The duties listed below are examples of the variety and general nature of those performed by employees in this job description. The list is descriptive only and should not be used for any other purpose. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This is not an all-encompassing list and additional duties may be assigned based on business needs. The responsibilities listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Answers and screens incoming telephone calls and communicates with customers, vendors, and departmental personnel via one-on-one, telephone, email and written correspondence to answer inquiries and provide information.

• Processes incoming external and internal mail.

• Processes new book orders.

• Produces, prepares, files and distributes a variety of forms including purchase orders.

• Researches book titles adopted for correctness (new editions pending, pricing and availability).

• Researches sets for clarity of components and pricing.

• Researches all titles to see if supplements are available.

• Communicates with publishers to coordinate, trace or locate problem orders.

• Coordinates cancellation information and notifies appropriate location

• Coordinates inventories, transfers and special requests between campus'.

• Assists with reserve processing.

• Gathers data and prepares reports.

• Maintains inventory and ordering of all forms.

• Performs a variety of data entry/processing functions.

• Assists other departments as needed and completes special projects.

• Observes all safety rules, company policy and regulations in the performance of duties.

• Must comply with and ensure continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to: employment, safety, and health.

• Other duties as assigned.

MINIMUM EDUCATION, TRAINING AND EXPERIENCE REQUIRED:

The minimum requirement for applicants is a High School Diploma or a General Education Development (GED) degree; plus at least two years general clerical/assistant experience; or any equivalent combination of education and experience may be substituted. Must be computer literate with knowledge of Microsoft Office and Google Workspace products. Must be able to use general office machines and multi-line telephone. Strong communication, interpersonal skills, and organizational skills are required.

MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS

LANGUAGE SKILLS:

Must be able to read, write and understand English. Requires the ability to follow verbal and written instructions, guidelines and objectives. Requires the ability to read and comprehend a variety of informational documentation, procedures and correspondence. Requires the ability to write correspondence with proper format, punctuation, spelling and grammar. Must be able to communicate effectively using electronic media and in written and verbal forms. Requires the ability to effectively communicate with customers and employees.

MATHEMATICAL SKILLS:

Requires the ability to add, subtract, multiply and divide and possess basic knowledge of general accounting principles (GAP).

REASONING ABILITY:

Requires the ability to apply common-sense understanding to carry out general written or oral instructions. Must be able to multi-task, prioritize work and pay attention to detail. Requires good analytical and quantitative skills.

MANUAL DEXTERITY:

Must be able to utilize a computer. Requires the ability to use a variety of office machines and equipment.

PHYSICAL COMMUNICATION:

Must have the ability to talk/expressing and/or exchanging ideas and hear/perceiving sounds. Physical appearance presented to the public and internal employees must be professional.

PHYSICAL DEMANDS:

Must be able to operate computers, copy machines, fax machines, 10-key calculator, and other general office equipment. Extensive use of computer monitor and monitor is required. Specific visual abilities required by this job include close vision, distance vision and color vision for extensive reading and interpretation of charts and/or spreadsheets. Physical demand requirements are at levels for sedentary work. Must be able to use body members to sit, move and lift or carry objects or materials weighing up to 10 pounds.

WORKING CONDITIONS AND HAZARDS

Work is regularly performed in a traditional office setting. There may be occasional exposure to airborne particles. The noise level in the work environment is usually low to moderate.

BACKGROUND CHECK INFORMATION:

A background check will be conducted after a conditional offer of employment is extended by the company and accepted by the applicant and must be satisfactorily completed prior to any applicant beginning work in a full-time, part-time non-student, or sensitive student capacity with Aztec Shops Ltd.

Background checks will include, at minimum, verification of education and employment histories, criminal records, national sex offender registry check, and references. Additionally, based on the nature and scope of the position, the background check may also include a credit report, motor vehicle report, and verification of professional licenses.

Failure to answer background check questions honestly, and satisfactorily complete the background check may affect the employment status of applicants or continued employment of current Aztec Shops employees who apply for promotional positions which require a background check.

Aztec Shops Ltd. complies with all applicable federal, state and local laws, including California Fair Chance Act, when conducting background checks.

Aztec Shops will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Aztec Shops is concerned about criminal history that is directly related to the job, you will be given notice and an opportunity to respond and provide additional information such as rehabilitation efforts or mitigating circumstances, or information pertaining to the accuracy of the background report. Aztec Shops will consider all evidence of rehabilitation and mitigating circumstances. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.

Aztec Shops is a diverse community representing many perspectives, beliefs, and identities. We are committed to fostering an inclusive, respectful culture that promotes open communication, mutual respect, and a sense of belonging, to support the success of both our employees and students.

All Aztec Shops programs and activities are open and accessible to all individuals, regardless of race, sex, color, ethnicity, or national origin, and other characteristics protected by law. Consistent with California and federal civil rights laws, Aztec Shops maintains a Nondiscrimination Policy that prohibits discriminatory preferential treatment, segregation, and all forms of unlawful discrimination, harassment, and retaliation in all programs, policies, and practices.

Aztec Shops is dedicated to providing equal opportunity in employment and ensuring that no employee or applicant faces unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin or any other characteristic protected by law. This commitment applies to all aspects of employment, including but not limited to recruitment, hiring, promotion, compensation, benefits, training, job assignments, disciplinary actions, and terminations.

Our commitment to equal opportunity ensures that every employee has access to the resources and support needed to thrive and succeed. Aztec Shops complies with Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and other applicable state and federal anti-discrimination laws.

For additional information about the SDSU campus policy please visit Fair Chance Act.