Part-Time Convenience Store Clerk

NEW Cooperative, Inc; Whittemore (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

NEW Cooperative, Inc. in Whittemore, IA operates a convenience store and seeks a dedicated team member to deliver exceptional customer service and support daily store operations.

The role covers cashier tasks, basic kitchen duties, and ensuring a clean, inviting store environment. The successful candidate will handle cash accurately, assist customers with product knowledge, and work flexible hours to meet store needs.

Qualifications

• Must be able to interact and effectively communicate with customers.
• Professional appearance required.
• Ability to count cash/change accurately.
• Must be knowledgeable in the kitchen.
• Ability to work flexible hours.
• Must have basic computer skills.
• Possesses strong organizational and interpersonal skills.

Responsibilities

• Provide high quality customer service that sets this store apart from competitors.
• Interact with customers in a way that optimizes their experience.
• Continuously look for ways to accommodate any of the customer’s needs that can be identified.
• Maintain basic knowledge of all products, including lottery tickets, to assist customers when they have a question.
• Maintain a positive image of the store through regular cleaning and organizing.
• Monitor the store to prevent losses due to theft.
• Perform opening and closing routines at the beginning and end of each day.
• Assist the store manager in placing store items, keeping adequate stock, reordering items when necessary, and additional duties as requested.
• Process payment from customers purchasing merchandise at the counter.
• Operate the cash register software on the computer.
• Count the cash in the register and safe each shift.
• Get donuts, coffee, pizza, and other morning items ready for purchase by the time the store opens each morning.
• Prepare menu items in the kitchen.
• Keep food items stocked throughout the day.
• Maintain an appearance in demeanor, hygiene, and dress that brings pride to the store and projects a professional and positive image of NEW Cooperative.

Skills

Customer service

Professional appearance

Cash handling

Kitchen knowledge

Flexible hours

Basic computer skills

Interpersonal skills

Job description

Build Your Career with NEW Cooperative

At NEW Cooperative, we're committed to supporting agriculture, strengthening our communities, and investing in our people. As a farmer-owned cooperative, we provide meaningful career opportunities across operations, agronomy, grain, feed, energy, transportation, administration, technology, and corporate services. Whether you're just beginning your career or bringing years of experience, you'll find a team that values safety, integrity, collaboration, and continuous improvement. We offer competitive compensation, comprehensive benefits, opportunities for professional growth, and the chance to make a difference every day. Explore the position below to see how you can become part of the NEW Cooperative team.

Position Summary/Objective:

To provide customer service and assist in the daily operations of the convenience store.

Essential Duties & Responsibilities:

Customer Service

• Provide high quality customer service that sets this store apart from competitors.
• Interact with customers in a way that optimizes their experience.
• Continuously look for ways to accommodate any of the customer’s needs that can be identified.
• Maintain basic knowledge of all products, including lottery tickets, to assist customers when they have a question.

Operations

• Maintain a positive image of the store through regular cleaning and organizing.
• Monitor the store to prevent losses due to theft.
• Perform opening and closing routines at the beginning and end of each day.
• Assist the store manager in placing store items, keeping adequate stock, reordering items when necessary, and additional duties as requested.

Cashier

• Process payment from customers purchasing merchandise at the counter.
• Operate the cash register software on the computer.
• Count the cash in the register and safe each shift.

Culinary

• Get donuts, coffee, pizza, and other morning items ready for purchase by the time the store opens each morning.
• Prepare menu items in the kitchen.
• Keep food items stocked throughout the day.

Other

• Maintain an appearance in demeanor, hygiene, and dress that brings pride to the store and projects a professional and positive image of NEW Cooperative.

Qualifications & Requirements

• Must be able to interact and effectively communicate with customers and provide high levels of customer service.
• Must have a professional appearance.
• Ability to count cash/change accurately and efficiently.
• Must be knowledgeable in the kitchen.
• Ability to work flexible hours.
• Must have basic computer skills.
• Possesses strong organizational and interpersonal skills.

Basic Employment Expectations

Safety

• Performs work in a safe manner at all times and uses the appropriate PPE.
• Checks the work area for hazards and corrects/reports unsafe conditions.
• Considers the safety of oneself, and other employees, and customers.
• Follows all safety protocols and seeks advice from supervisor when uncertain.

Communication

• Maintains open communication and cooperates with supervisor, departments, and fellow employees.
• Communicates with supervisor and others immediately when unexpected problems cause absence, lateness, or the need to leave early.

Accountability & Professionalism

• Abides by policies set forth in the employee policy manual.
• Carries a fair share of the workload.
• Promotes NEW Cooperative through positive, friendly, and professional interactions.
• Is punctual, follows directives, and works in an efficient and timely manner; accepts personal responsibility for the quality and timeliness of the work.
• Understands that satisfactory attendance is essential to the efficient operation of the work environment.

Customer Service

• Continually works to satisfy customers to address questions/concerns through effective communication, solving problems, responding to questions, and managing their expectations.

Personal/Professional Development

• Establishes personal performance goals and works toward these goals.
• Continually upgrades and demonstrates knowledge of the job.

Ready to Join Us?

If you're looking for a rewarding career with a company that values its employees and the communities it serves, we'd love to hear from you.

NEW Cooperative is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.