Part-Time Consumer Services Rep (Mornings)

Pay.Com; Troy, Northern (OH, KY); Hybrid; USD 21,000 - 28,000; Part time

Job summary

Clopay Corporation, headquartered in Mason, Ohio, is hiring a Consumer Services Representative at its Troy, Ohio location. The role handles customer inquiries, warranty questions, and pre-purchase information within the Istore, Monday through Friday 9:00 AM to 1:30 PM.

You will generate and mail programmed consumer response letters, process warranty registrations, rebates, live chat and email responses, and follow up on complaints to ensure customer satisfaction.

Job description

Clopay Corporation, headquartered in Mason, Ohio, is hiring a Consumer Services Representative at its Troy, Ohio location. The role handles customer inquiries, warranty questions, and pre-purchase information within the Istore, Monday through Friday 9:00 AM to 1:30 PM.

You will generate and mail programmed consumer response letters, process warranty registrations, rebates, live chat and email responses, and follow up on complaints to ensure customer satisfaction.