Part-Time Community Outreach Assistant

Indiana University Northwest; Indianapolis (IN); On-site; USD 22,000 - 30,000; Part time

Job summary

Indiana University Northwest is seeking a Part-Time Community Outreach Assistant to support HIV maternal-child services and engagement efforts in Marion County and surrounding counties. The role focuses on outreach, education, and linkage to care within Riley Children's Health network.

You will coordinate outreach activities, assist with enrollment, and maintain records while working closely with university and health system partners in a fast-paced environment.

Qualifications

• Education beyond minimum may substitute for work experience.
• Four years of related work experience required.
• Strong professionalism and client engagement skills.

Responsibilities

• Recruit pregnant and postpartum women living with HIV and their infants in Marion County and the Transitional Grant Area.
• Meet mothers and infants to assess needs, provide peer support, and create care plans.
• Orient clients to clinics, providers, and community resources including Ryan White HIV programs.
• Coordinate appointments and transportation; provide reminders and re-engage if needed.
• Coach and educate on HIV care, infant care, nutrition, and lab monitoring.
• Document participant contacts and program data per confidentiality rules.
• Coordinate outreach programs, workshops, and engagement initiatives according to plans.

Skills

Professionalism

Time management

Quality mindset

Flexibility

Thoroughness

Initiative

Customer relationships

Education

High school diploma or equivalent

Job description

Department Information

The Department of Pediatrics employs nearly 1,000 faculty and staff who work alongside employees of Riley Hospital for Children and students of Indiana University (IU) School of Medicine (IUSM) to make Riley Children's Health Indiana's largest and most skilled pediatric system. At IUSM, our mission and core values define who we are, how we act, and what we aspire to accomplish.

Job Summary

The Division of Pediatrics Children's Health Services is seeking a Part-Time Community Outreach Assistant. This position supports a service project aimed at helping mothers and babies affected by human immunodeficiency virus (HIV) with engagement in maternal-child HIV services in Marion County and the Transitional Grant Area (Boone, Brown, Hamilton, Hancock, Hendricks, Johnson, Morgan, Putnam, and Shelby Counties).

Department-Specific Responsibilities

• Assists with recruitment and enrollment of pregnant and postpartum women living with HIV and their infants in Marion County and the Transitional Grant Area.
• Meets with mothers and infants affected by HIV who are newly engaging or re‑engaging in maternal‑child HIV services to assess needs, provide peer support, and develop client‑centered care plans.
• Orients clients to adult and pediatric clinics, health care providers, and community resources, including but not limited to the Ryan White HIV services Program, housing, food, employment, mental health, substance use, and legal services.
• Supports treatment retention by helping coordinate appointments and transportation, providing reminders, and re‑engaging clients who miss appointments or are lost to follow‑up.
• Provides coaching and education to support HIV care and treatment adherence and infant care, including medication, nutrition, and laboratory monitoring.
• Maintains accurate documentation of participant contacts, referrals, follow‑up, and services in accordance with program and confidentiality requirements.
• Coordinates and supports the delivery of community outreach programs, educational activities, workshops, and engagement initiatives, ensuring effective execution of established program plans and objectives.
• Serves as an experienced resource for outreach operations, providing guidance and assistance regarding procedures, processes, participant services, and program requirements.
• Develops, prepares, and distributes outreach communications, educational materials, participant information, and program resources for community audiences and stakeholders.
• Coordinates complex program logistics, including scheduling, registrations, facility arrangements, communications, material preparation, and participant support activities.
• Establishes and maintains productive relationships with community participants, organizations, and university partners to facilitate outreach activities and support positive engagement experiences.
• Monitors outreach activities and participant engagement, identifies operational issues or service concerns, and implements appropriate solutions within established guidelines and procedures.
• Compiles, tracks, and maintains outreach records, participation data, surveys, and program information; prepares reports and summaries to support program assessment and operational decision‑making.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE

Required

• 4 years of related work experience

SKILLS

Required

• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Highly thorough and dependable
• Possesses a high degree of initiative
• Ability to build strong customer relationships

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Additional Information

This position is not eligible for visa sponsorship.

Thisposting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [e-mail] or by visiting IUPD.