Part-time Co-op Cashier - Evenings & Weekends

Littleton Consumer Cooperative Society, Inc.; Littleton (NH); On-site; USD 30,000 - 36,000; Full time

Job summary

The Littleton Consumer Cooperative Society, Inc. is hiring a friendly cashier to check out customers efficiently and accurately while delivering excellent service.

The role emphasizes teamwork, attentiveness, and integrity in daily store operations. Responsibilities include handling transactions, assisting customers, maintaining register area cleanliness, and supporting co-op staff with a positive, customer-first approach.

Qualifications

• At least one year experience in a retail/grocery store environment preferred.
• Ability to read and follow instructions; strong communication and customer service skills.

Responsibilities

• Actively greet and assist customers at checkout.
• Ring up customers and process payments accurately.
• Maintain register area cleanliness and organization.
• Direct customer inquiries to customer service.
• Handle returns and exchanges as needed.
• Support staff and contribute to a positive, efficient store environment.

Skills

Customer Service

Cash Handling

Teamwork

Attention to detail

Verbal Communication

Written Communication

Adaptability

Initiative

Integrity

Reading & Following Instructions

Job description

When applying, please be sure to account for at least 10 years of previous employment or all of your most recent employers if under 10 years of work history.

POSITION SUMMARY:

A cashier's first responsibility is to check out customers in an efficient, accurate, and pleasant manner to ensure customer requirements are met and build customer loyalty by providing unparalleled customer service.

DUTIES AND RESPONSIBILITIES:

• Adheres to the co-op’s seven guiding principles and mission.
• Regular, reliable and consistent attendance.
• Cooperate and communicate with all co-op staff members.
• Stay informed by reading all internal communications.
• Know and follow all Co-op policies and procedures.
• Establish appropriate priorities, manage and use time well.
• Learn and adapt to new procedures and tasks.
• Handle job responsibilities in an accurate, thorough, professional and friendly manner.
• Ability to multi-task and switch tasks mid-stream to help others.
• Help to train and support other staff members.

Customer Service/Store Operations:

• Actively support a culture of safety which includes, but is not limited to, food safety, Team Member safety and customer safety.
• Display a commitment to learn about food and share food knowledge with fellow team members and customers.
• Every interaction, whether with an internal or external customer is to be conducted with the highest degree of integrity and with an understanding that the end result is to deliver service in an unparalleled manner.
• Actively participate in, and promote, an environment which embraces diversity, inclusion, and respect for Team Members, Customers, Vendors, and the Community.
• Maintain cleanliness of register area/work area, floor (to ensure safety), and sanitation regulations are met.
• Maintain cleanliness of store entryway, outside area, and parking area. Includes but is not limited to cleaning tables, sweeping, collecting carts and returning them to their designated area.
• Actively greet and welcome each customer with efficiency and friendliness, directing them to (or opening) register as quickly as possible.
• Ringing up customers' orders by scanning product and verifying pricing.
• Finalize sale and collect payment by totaling order, deducting for coupons, and accepting tender from customer.
• Conduct business, at all times, with a clear understanding that customer service is a significant point of difference for the Co-op.
• Direct customer inquiries to customer service department.
• Cash out, set-up and balance cash drawers.
• Handle all customer returns.
• Any other duties that may be needed during the course of business.

Requirements

EDUCATION AND EXPERIENCE REQUIREMENTS:

• At least one year experience in a retail/grocery store environment preferred.

KNOWLEDGE/SKILLS/ABILITIES:

• Ability to read and follow instructions;
• Accountability
• Action-oriented
• Adaptability
• Attention to detail
• Customer Service
• Decision-making
• Initiative
• Integrity and Trust
• Listening
• Managing Diversity
• Patience
• Teamwork
• Tolerance for Stress
• Verbal Communication and written communication skills.

ENVIRONMENTAL FACTORS AND PHYSICAL REQUIREMENTS:

While performing the duties of this job, the associate is required to be able to stand, walk, stoop, kneel, crouch and manipulate (lift, carry, move) light to medium weights of 10-60 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp and visual acuity to operate equipment. The associate frequently is required to stand, sit, reach with hands and arms, talk and hear. Regularity and consistency of attendance is essential to ensure high quality service and ultimately a productive department and company.

Note: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily with or without reasonable accommodations.