Part-Time Club Team Player — Member Service & Cleanliness

Excel Fitness; North Richland Hills (TX); Hybride; USD 17 000 - 22 000; Temps partiel

Résumé du poste

Excel Fitness in Texas is seeking a part-time Team Player to assist with club operations, member service, and cleanliness. You will manage shifts, promotions, and training processes while upholding safety and company standards.

The role requires CPR/AED certification, good communication, and comfort with standing for long periods. You will work with the GM and AM to ensure excellent member experiences and policy compliance. Evening/weekend availability may be required.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or equivalent required.
• CPR Certification and AED Certification are required before working alone. Uncertified Team Players will be given the opportunity to complete CPR/AED training within the first 30 days of their employment.
• Must be comfortable standing for long periods of time.
• Great communication skills with internal and external customers.
• Must be team-oriented, motivated, and well-organized.
• Ability to think critically and evaluate solutions to problems proactively.
• Proficient ability in Microsoft Office and using a computer.
• Must have the ability to handle sensitive and confidential information.
• Familiar with Excel’s mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements.

Responsabilités

• Submit a Sub Availability Form upon hire and complete a new form at least seven (7) days in advance if their availability changes.
• Must maintain reasonable communication with club management and reply within 24 hours to accept or deny a work shift offered.
• Perform to your best abilities during your assigned work shift.
• Monitor and maintain club cleanliness and atmosphere.
• Stay proficient in Planet Fitness mobile app use, content, and updates.
• Ensure that all proper training has been completed to operate safely and efficiently.
• Conduct regular audits to ensure the club is presentable and hold up to Excel standards.
• Perform club walkarounds and complete assigned cleaning or associated tasks along with re-inspecting said tasks.
• Audit and balance cash drawers daily.
• Properly input and update prospective and current member information into tablets and point of sale.
• Ensure members adhere to the company’s policies and guidelines and address any infractions.
• Provide a safe and secure environment for all members.
• Communicate with members and create a high level of member service.
• Stock retail and janitorial items for the following shift.
• Understand and adhere to company standards and help resolve any day-to-day member issues.
• Audit club inventory and communicate with GM, AM, and Shift Lead on recommendations of inventory orders.
• Stay up to date on all required certifications and training courses.
• Participate in team meetings.
• Communicate with, promote, tour, and assist prospects and potential members.
• Assist the GM and AM with club membership promotions, training, and implementation of any operational strategies.
• Ensure the club complies with all state and federal laws and insurance requirements.
• Operate and assist applicable members with the use of equipment, tanning,HydroMassage, Total Body Enhancement, and other amenities while making sure all applicable processes and procedures are adhered to.
• Assist GM and represent our company at community events and other outreach activities.

Connaissances

Great communication skills

Team-oriented

Critical thinking

Microsoft Office

Formation

High School Diploma or equivalent

CPR/AED Certification

Outils

Microsoft Office

Description du poste

Excel Fitness in Texas is seeking a part-time Team Player to assist with club operations, member service, and cleanliness. You will manage shifts, promotions, and training processes while upholding safety and company standards.

The role requires CPR/AED certification, good communication, and comfort with standing for long periods. You will work with the GM and AM to ensure excellent member experiences and policy compliance. Evening/weekend availability may be required.