Part-Time Client Support Specialist — Chat, Text & Phone

Milan Laser Hair Removal; Omaha, Northern (NE, KY); Hybrid; USD 23,000 - 29,000; Part time

Benefits offered by this job

Free laser hair removal for you and a

401(k) with employer match

Commission opportunities

Bilingual shift differential

Job summary

Milan Laser Hair Removal is hiring a Part-Time Client Support Representative in Omaha, Nebraska. The role involves inbound calls, email, chat, and text to assist clients and schedule consultations.

It offers part‑time hours, performance incentives, and Spanish bilingual differential in some shifts. Compensation includes $19.00 per hour with opportunities for additional earnings and benefits, such as a 401(k) with employer match and free laser hair removal for you and a partner.

Qualifications

• 1+ year of customer service experience in a fast‑paced environment.
• Strong written and verbal communication skills.
• Ability to multitask across phone, text, email, chat, and multiple systems.
• Call center or high‑volume customer service experience preferred.

Responsibilities

• Support current and prospective clients through phone, text, email, and chat.
• Schedule appointments and assist with client account needs.
• Answer questions and guide prospective clients toward scheduling consultations.
• Accurately document client interactions and follow established processes.
• Navigate multiple conversations and systems efficiently.
• Meet productivity and customer service expectations.
• Participate in coaching, feedback, and ongoing development.
• Work collaboratively with teammates to deliver a consistent client experience.

Education

High school diploma or equivalent

1+ year of customer service experience

Job description

Milan Laser Hair Removal is hiring a Part-Time Client Support Representative in Omaha, Nebraska. The role involves inbound calls, email, chat, and text to assist clients and schedule consultations.

It offers part‑time hours, performance incentives, and Spanish bilingual differential in some shifts. Compensation includes $19.00 per hour with opportunities for additional earnings and benefits, such as a 401(k) with employer match and free laser hair removal for you and a partner.