Part-Time Client Experience Banker

JPMorgan Chase & Co.; Sacramento (CA); Hybrid; USD 18,000 - 24,000; Part time

Job summary

JPMorgan Chase & Co. in Sacramento is seeking an Associate Banker to deliver welcoming, attentive service and help clients achieve their financial goals. You will greet clients, assist with transactions, open accounts, and guide customers to digital tools like Chase Mobile and Chase.com.

The role emphasizes building trusted relationships, advising on products, and collaborating with branch teams to ensure a seamless client experience.

Qualifications

• High school diploma or GED equivalent.
• Client service experience or comparable experience.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
• Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client service experience

Ability to put clients first

Relationship building

Tech solution awareness

Strong communication

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Sacramento is seeking an Associate Banker to deliver welcoming, attentive service and help clients achieve their financial goals. You will greet clients, assist with transactions, open accounts, and guide customers to digital tools like Chase Mobile and Chase.com.

The role emphasizes building trusted relationships, advising on products, and collaborating with branch teams to ensure a seamless client experience.