Part-Time Clerk & Customer Service Lead

A Igreja de Jesus Cristo dos Santos dos Últimos Dias; Modesto (CA); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

401(k) options

Job summary

A Igreja de Jesus Cristo dos Santos dos Últimos Dias seeks a Clerk 2 to serve at our Modesto, CA location. This part-time, 20 hours per week position focuses on delivering exceptional customer service, product knowledge, and sales support in a retail setting.

The role requires lifting up to 40 pounds, basic technical skills, and the ability to work Saturdays and holidays. Training is provided to develop product understanding and customer assistance capabilities.

Qualifications

• Associate degree or high school diploma and 2 years customer service experience, or an equivalent combination of education and experience.
• Ability to complete internal customer service training within one month of hire.
• Ability to understand and troubleshoot basic technical systems and tools.
• Intermediate math, reading, computer, and cashiering skills.
• Excellent communication skills and demonstrated ability to lead and work well with others.
• Ability to effectively resolve routine questions and problems independently.
• Ability to work with some supervision, following instructions.
• Ability to work as scheduled and needed (including Saturdays and holidays).
• This position operates in a retail environment and may involve lifting up to 40 pounds.

Responsibilities

• Greets customers and ascertains customers’ needs.
• Provides high-quality customer service and product knowledge.
• Develops understanding of contents and properties of all products to serve customers.
• Responds to questions on curriculum and clothing fit, resolving moderate to high complexity concerns.
• May offer personal fitting consultations at the distribution store.
• Prepares merchandise for purchase and operates POS system.
• Finalizes sales, processes returns, and assists with register opening/closing.
• Supports supervisor to ensure attractive displays and adequate inventory.
• Counts inventory and assists in ordering and replenishment to meet customer needs.
• May train staff and assist with scheduling and task delegation.
• Provide back-up leadership and perform payroll/timekeeping duties as needed.
• May act as sole operational leader during supervisor absence, coordinating with regional manager.
• Possibly perform housekeeping to keep facilities and storage areas in good condition.
• Work schedule includes Saturdays and holidays as needed.

Skills

Customer service

Communication

Cashier

Retail operations

Problem solving

Education

High school diploma or equivalent + 2 years CS

Job description

A Igreja de Jesus Cristo dos Santos dos Últimos Dias seeks a Clerk 2 to serve at our Modesto, CA location. This part-time, 20 hours per week position focuses on delivering exceptional customer service, product knowledge, and sales support in a retail setting.

The role requires lifting up to 40 pounds, basic technical skills, and the ability to work Saturdays and holidays. Training is provided to develop product understanding and customer assistance capabilities.