Part Time Chocolatier Supervisor - GCF

Ghirardelli Chocolate Company; San Francisco (CA); Sur place; USD 30 000 - 33 000; Plein temps

Avantages offerts par ce poste

Hourly pay + tips

Holiday pay 1.5x

Quarterly bonuses

PTO from day 1

50% employee discount

Free sundae or shake

Résumé du poste

Ghirardelli Chocolate Company in San Francisco is seeking a Retail & Restaurant Supervisor to lead a shift, motivate the team, and ensure an exceptional guest experience.

You’ll start at $22.61–$23.61 per hour plus tips, with holiday pay, quarterly bonuses, PTO from day one, a 50% employee discount, and a free sundae or shake every shift. Flexible scheduling and opening/closing duties are part of the role.

Qualifications

• Experience in retail, restaurant, or hospitality environments.
• Prior leadership or supervisory experience preferred.
• Strong communication and team-building skills.
• Ability to stay organized and manage multiple priorities.
• Comfort working in a fast-paced environment.
• Familiarity with POS systems is a plus.

Responsabilités

• Oversee daily store operations and supervise shifts.
• Lead sales floor, cash wrap, and café areas.
• Maintain cleanliness, food safety, and brand presentation.
• Monitor sales and labor to meet business goals.
• Serve as the point of contact during manager absences.

Connaissances

Retail leadership

Team supervision

Customer service

Communication

POS systems

Formation

High school diploma or equivalent

Outils

MICROS POS

Description du poste

Now Hiring: Retail & Restaurant Supervisor (Start Within Days!)

Step into a leadership role where you can grow your career, lead a team, and deliver exceptional guest experiences—all while enjoying great perks.

Pay & Perks

• Starting at $22.61 - $23.61/hr + tips
• Holiday Pay at 1.5x
• Quarterly bonus opportunities
• PTO accrual from day 1
• 50% employee discount
• Free sundae or shake every shift

Scheduling

• Flexible scheduling based on business needs
• Shifts may begin/end up to 2 hours before or after store hours for opening/closing responsibilities
• Availability for evenings, weekends, and holidays is required

About the Role

As a Retail & Restaurant Supervisor, you’ll support store leadership in driving daily operations, leading the team, and delivering an outstanding guest experience. You’ll play a key role in maintaining high standards, supporting team development, and ensuring smooth store operations.

What You’ll Do

Store Leadership & Operations

• Support the General Manager in overseeing daily store operations
• Lead shifts and manage the sales floor, including retail, cash wrap, and café areas
• Ensure high standards of cleanliness, food safety, and brand presentation
• Monitor sales and labor to help meet business goals
• Serve as the point of contact during manager absences

Guest Experience

• Model exceptional customer service and resolve escalated guest concerns
• Maintain product knowledge, including ingredients and allergen awareness
• Create a welcoming, inclusive environment for all guests

Team Support & Development

• Help with scheduling, training, and onboarding new team members
• Coach and support team members to drive performance and engagement
• Partner with management on employee relations matters as needed

Administrative & Systems

• Use POS systems (such as MICROS) to manage transactions and reporting
• Communicate effectively with internal teams (HR, payroll, IT, etc.)
• Support inventory, merchandising, and operational processes

What We’re Looking For

• Previous experience in retail, restaurant, or hospitality environments
• Prior leadership or supervisory experience preferred
• Strong communication and team-building skills
• Ability to stay organized and manage multiple priorities
• Comfort working in a fast-paced environment
• Familiarity with POS systems is a plus

Requirements

• Must be 18 years or older
• High school diploma or equivalent preferred

Working Conditions

• Ability to stand for extended periods and move throughout the store
• Ability to occasionally lift and carry up to 50 pounds
• May require occasional travel to other store locations

Why Join Us?

You’ll be part of a team that values collaboration, growth, and creating memorable experiences for every guest—while building leadership skills that can take your career further.

Equal Opportunity Statement

We are an equal opportunity employer and are committed to creating an inclusive environment for all employees.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.