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Part-Time Child Support Specialist Call Center Representative

Conduent

Columbia (SC)

On-site

USD 10,000 - 60,000

Part time

3 days ago

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Job summary

Conduent is looking for a Part-Time Child Support Specialist Call Center Representative in Columbia, SC. You'll assist in handling inbound calls regarding child support, ensuring high-quality service in a fast-paced, supportive environment, with mandatory training and a focus on career growth opportunities.

Benefits

Paid Training

Career Growth Opportunities

Great Work Environment

NO WEEKENDS

Qualifications

1-2 years’ experience in a call center/data entry environment.
Ability to type a minimum of 30 WPM.

Responsibilities

Answer inbound calls regarding child support cases.
Utilize multiple computerized systems and document each call.
Respond to inquiries utilizing a standard script.

Skills

Problem-Solving

Effective Communication

Organizational Skills

Detail Oriented

Education

High School Diploma or equivalent

Part-Time Child Support Specialist Call Center Representative

Join to apply for the Part-Time Child Support Specialist Call Center Representative role at Conduent

Part-Time Child Support Specialist Call Center Representative

2 days ago Be among the first 25 applicants

Join to apply for the Part-Time Child Support Specialist Call Center Representative role at Conduent

This range is provided by Conduent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $16.00/hr

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Child Support Specialist Call Center Representative

Onsite-Columbia, SC,

ONSITE ONLY: Part-Time Child Support Agent II

Mandatory Paid Training | 2-4 weeks

$16.00 per hour in training and production

Hours:

The training schedule is 8-5- M-F, the working schedule will be Monday, Tuesday 8:20 am-5pm, Wednesday-Friday 1 pm-5 pm

What do you get:

Paid Training
Career Growth Opportunities
Great Work Environment
Perks
NO WEEKENDS

About The Role

As a Part-Time Outbound call center child support specialist, you will be responsible for:

Answer inbound calls regarding child support cases.
Handle standards in a fast-paced, large call volume environment.
Utilize multiple computerized systems, multi-tasking, and document each call.
Respond to South Carolina child support inquiries, and complaints, using a standard script and procedures.
Gather information, and research/resolve inquiries.
Inform callers about the services available and assess the caller’s needs.
Provide peer-to-peer training for incoming training classes that transition to the call center floor.

Requirements to be successful in this role you will:

Have a High School Diploma or an equivalent level of education.
Be able to successfully pass a background check and drug test.
Demonstrate problem-solving skills.
1-2 years’ experience in a call center/data entry environment.
Be able to type a minimum of 30 WPM (words per minute) on a computer.
Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship.
The ability to convey complex information clearly and concisely.
A strong work ethic.
Effective and accurate written and verbal communication skills.
The ability to be detail oriented.
Effective problem-solving skills.
The ability to be well organized.
Excitement for innovative technology.
Calm conflict resolution and problem-solving skills.
100% attendance and punctuality commitment.
The ability to work independently.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business needs, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Part-time

Job function

Job function
Other
Industries
IT Services and IT Consulting

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