Part-Time Center Associate

Hireology; Manhattan (KS); On-site; USD 17,000 - 22,000; Part time

Job summary

UPS Store in Manhattan, KS is seeking a Part-Time Center Associate to deliver world-class service by handling packages, assisting customers with shipping, and operating copiers, binding and laminating equipment, as well as POS devices.

The role emphasizes advising customers on products and services, accurate information, and best-value options, with teamwork and ongoing learning of industry practices.

Qualifications

• High school diploma or GED is required.
• Strong computer skills including Microsoft Office and Adobe Suites.
• Outstanding phone skills and clear communication are essential.
• Able to lift 40+ pounds and be prompt and reliable.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Maintains a clean, organized, and safe working environment.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Learns all product and service offerings and stays current on industry trends.

Skills

Phone skills

Verbal and written communication

Reliability

Physical ability

Education

High School Diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.
The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work 25 to 30 hours per week for a 6-day work week