Part Time Care Manager

Workstream; Fuquay-Varina (NC); On-site; USD 48,000 - 72,000; Full time

Job summary

Arosa is seeking a Care Manager to partner with Operations to coordinate and manage service delivery to clients, optimizing their functioning and well-being.

You will assess client status, draft and revise care plans, coordinate with families and providers, and ensure documentation and compliance. You may supervise teammates and participate in committees.

This role requires at least an associate degree, 2 years in care management, strong communication, and a valid driver’s license.

Qualifications

• Educational minimum: Associate Degree; Master’s Degree preferred in healthcare.
• Bachelor’s or Associate Degree in Social Work, Nursing, Gerontology, Psychology or related field; licensure desired.
• Minimum 2 years’ care management experience; aging population experience preferred.

Responsibilities

• Assess client status across health, resources, safety, and functioning.
• Draft and revise the Plan of Care to meet client needs.
• Coordinate with families, providers, and support teams.
• Maintain documentation and ensure regulatory compliance.
• Travel to provide in-home care and coordinate services as needed.
• Advocate for client well-being and resolve conflicts.
• Supervise in-home teammates as requested.
• Participate in committees and organizational initiatives.

Skills

Care management

Communication

Driver's license

Teamwork

Travel

Education

Associate degree

Master's degree in healthcare

Bachelor's/Associate in Social Work/Nursing/Gerontology/Psychology/Health & Human Services

Job description

In alignment with company mission, vision and values, the Care Manager partners with Operations to coordinate and manage service delivery to clients, optimizing their functioning, independence, and overall well-being.

• Uses care management skills to independently assess and reassess client status, including physical and mental health, social resources, environmental safety, economic resources, and functional ability.
• Drafts, implements and revises the client Plan of Care, to ensure appropriateness, effectiveness, efficiency, and client satisfaction.
• Transports clients (in the teammate’s personal vehicle), as needed, within the work conducted to implement the client's plan of care.
• Collaborates with clients, families, and support teams to obtain information, provide feedback, and facilitate healthcare coordination.
• Maintains required documentation and utilizes effective communication to facilitate continuity of care.
• Provides supportive communication to and conflict resolution with clients and family members; serves as an advocate for the well-being of the client.
• Makes referrals to appropriate community agencies such as crisis intervention, legal advocacy, and counseling agencies for medical, mental, physical, financial, legal, and social needs.
• Communicates elevated care issues with appropriate internal professionals, including Area Director and Executive Team.
• Extends client length of service through the delivery of exceptional care management services and consistently exceeding client expectations.
• Works closely with the teammate(s) who interviews, matches, trains, and supervises in-home teammates to ensure client needs are met, when client requires caregiving services. May be required to assist in similar tasks depending upon client situation.
• Performs all responsibilities in accordance with professional codes of ethics, Arosa policies and procedures and applicable state and federal regulations.
• Documents and updates activity in multiple systems to ensure compliance with company protocols.
• Participates in Arosa and office committees, programs, initiatives, and meetings as needed/requested
• Other duties as assigned.

Supervisory Responsibilities

• As requested, supervise in-home and/or care management teammates, including safety monitoring, performance management, training and all other supervision.

Knowledge and Skill Requirements

• Educational Minimum Requirement: an Associate Degree. Preferred candidate: Master’s Degree in a healthcare related field.
• Bachelor’s or an Associate Degree in Social Work, Nursing, Gerontology, Psychology, Health and Human Services or other healthcare related fields. Licensure in a candidate's professional field highly desired.
• A minimum of two (2) years’ experience in care management preferred; experience working with the aging population preferred; other professional experience may substitute.
• Ability to interface effectively and professionally with client support team, including family, physicians, attorneys, etc.
• Ability to work in a team environment required.
• Excellent written and verbal communication skills required.
• Valid driver’s license and proof of current auto insurance required.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to travel in an automobile.
• Ability to work beyond standard office hours and to be available for evenings and weekends.
• Demonstrates sufficient strength, endurance and flexibility to perform job responsibilities.
• May require extended periods of standing or sitting.
• Ability to utilize standard office equipment and technology.

The information outlined in this document is intended to present the key duties and requirements necessary to achieve job results and is not a comprehensive list of all duties, responsibilities, or qualifications. The essential duties and responsibilities have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change, or rescind the functions of this position at any time and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

1509 N Main St, Fuquay-Varina, NC 27526, USA