Part-Time Cannabis Dispensary Associate - Customer Experience

Renew Cannabis Co.; Maryland; On-site; USD 28,930,000 - 37,195,000; Part time

Job summary

Trulieve, a leading cannabis retailer, is hiring a part-time Dispensary Associate in our Retail department. You will guide customers, educate on products, process orders, and provide exceptional service while complying with state regulations.

The role emphasizes empathy, product knowledge, and a positive patient experience. Flexible hours, up to 25 hours per week, with opportunities to grow within a fast‑paced environment.

Qualifications

• High-school diploma or equivalent and experience in the field or in a similar field.
• Must be a minimum of 21 years of age.
• Prior experience, preferably in retail and/or customer service.
• Must have prior cash handling experience.
• Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities.
• Must possess excellent people skills and be able to communicate effectively in written and verbal form.
• Must be able to work effectively without supervision and in a team environment.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Document customer issues and concerns on the customer's profile.

Skills

Cash handling

Customer service

Communication

Independent work

Team player

English proficiency

Education

High-school diploma or equivalent

Job description

Trulieve, a leading cannabis retailer, is hiring a part-time Dispensary Associate in our Retail department. You will guide customers, educate on products, process orders, and provide exceptional service while complying with state regulations.

The role emphasizes empathy, product knowledge, and a positive patient experience. Flexible hours, up to 25 hours per week, with opportunities to grow within a fast‑paced environment.