Part-Time Dispensary Associate — Patient Care

Renew Cannabis Co.; Florida; Hybride; USD 17 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Benefits package including paid time‑o

Résumé du poste

Trulieve is hiring a part-time Dispensary Associate to guide customers through their cannabis purchases and educate them on products and effects while delivering outstanding service. The role supports state regulations and strives to create an exceptional patient experience in a fast-paced retail setting.

Responsibilities include processing orders, assisting with returns, maintaining a clean workspace, and collaborating with managers to resolve issues.

Qualifications

• High-school diploma or equivalent and experience in the field or in a similar field.
• Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV).
• Prior experience, preferably in retail and/or customer service area is a plus.
• Must have prior cash handling experience.

Responsabilités

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.

Connaissances

Customer service

Cash handling

Retail experience

Communication skills

Teamwork

Formation

High-school diploma or equivalent

Description du poste

Trulieve is hiring a part-time Dispensary Associate to guide customers through their cannabis purchases and educate them on products and effects while delivering outstanding service. The role supports state regulations and strives to create an exceptional patient experience in a fast-paced retail setting.

Responsibilities include processing orders, assisting with returns, maintaining a clean workspace, and collaborating with managers to resolve issues.