Part-Time Cancer Care Scheduler | Compassionate Operator

Astera Cancer Care; Hillmont (AL); On-site; USD 34,385,000 - 42,981,000; Full time

Job summary

Clearview Cancer Institute in north Alabama is seeking a Telephone Operator/Centralized Scheduler to support oncology specialties by handling phone calls and connecting callers to the right staff. You will confirm, cancel, and reschedule appointments as needed.

The role requires excellent telephone etiquette, strong organization, and the ability to multitask in a busy medical office environment. This is an in-office position focused on patient service and administrative support.

Qualifications

• Must have a high school diploma or equivalent.
• Experience in medical office setting preferred.

Responsibilities

• Answer a high volume of calls in a timely manner and transfer and/or take detailed messages according to company standards.
• Maintain detailed and accurate call records.
• Distribute information to the appropriate person or department in a timely manner.
• Maintain regular, consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health and safety procedures.
• Establish and maintain effective working relationships with coworkers, supervisors, and the general public.
• Schedule and confirm patient appointments.
• Answer telephones and direct calls to appropriate staff.
• Receive and route messages and documents as needed.
• Perform reminder and no-show calls.
• Operate office equipment such as voicemail systems and use word processing, spreadsheets, and other software as needed.
• Perform various clerical and administrative functions as needed.
• Transmit information or documents as needed, using computer, mail, or fax machine.
• Other duties as assigned.

Skills

Telephone etiquette

Organized

Multitask

Prioritize calls

Education

High school diploma or equivalent

Job description

Clearview Cancer Institute in north Alabama is seeking a Telephone Operator/Centralized Scheduler to support oncology specialties by handling phone calls and connecting callers to the right staff. You will confirm, cancel, and reschedule appointments as needed.

The role requires excellent telephone etiquette, strong organization, and the ability to multitask in a busy medical office environment. This is an in-office position focused on patient service and administrative support.