Part-Time Busser & Runner — Fast-Paced Sports Bar

Live! Hospitality & Entertainment; City of Troy (NY); On-site; USD 20,664 - 27,552; Part time

Job summary

A popular sports venue in Troy, MI is seeking a part-time Busser/Runner to provide excellent customer service and maintain cleanliness. Responsibilities include clearing tables, restocking service stations, and assisting serving staff to ensure customer needs are met. Ideal candidates should have prior customer service experience and demonstrate strong communication skills. The position requires physical strength and the ability to work flexible hours, including nights and weekends.

Qualifications

• Prior customer service and/or restaurant experience preferred.
• Must speak fluent English, other languages preferred.
• Reading and writing abilities are utilized often.

Responsibilities

• Provide energetic and courteous customer service.
• Maintain service stations in a clean manner.
• Clear and clean tables promptly.
• Support serving staff to meet customer needs.

Skills

Customer service

Communication

Attention to detail

Fluent English

Job description

Job Category: FOH

Requisition Number: BUSSE003591

Apply now

• Posted : September 13, 2023
• Part-Time

Locations

Showing 1 location

DraftKings Sports & Social Troy
2800 W. Big Beaver Road
Troy, MI 48084, USA

Description

DraftKings Sports & Social Troy is bringing the ultimate fan experience to Somerset Collection in Troy, MI. Don’t miss a moment of the action with a huge 32-foot big screen media wall, and over 20 HDTVs! We’re raising the sports bar with big eats, an extensive beer selection, live music, DraftKings Lounge, crush bar, outdoor patio and games. DraftKings Sports & Social Troy is the perfect destination for true sports enthusiasts.

Busser/Runner Responsibilities include, but are not limited to:

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Support serving staff, assisting them in ensuring that all customer needs are met in an expedient, courteous, and professional manner.
• Maintain service stations in a clean and orderly manner throughout shift.
• Clear and clean tables in a timely manner.
• Reset tables according to specifications of location.
• Perform more than one task at a time.
• Offer polite, professional, and courteous customer service.
• Communicate effectively with co-workers.
• Communicate with guest clearly, patiently, courteously and with good humor.
• Complete all side work as assigned.
• Maintain a clean and orderly work area to ensure safety.
• Clear all empty tables and set tables for new guests.
• Restock service stations.
• Prior customer service and/or restaurant experience preferred.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are utilized often to answer guest’s questions regarding the menu.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Busser/Runner position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 75 pounds.
• Handling objects (including food and utensils), products, and bussing tubs/trays.
• Standing, bending, stooping, and kneeling.
• Must be able to move about the entire facility safely and efficiently.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.