Busser/Runner - DraftKings Sports & Social Troy

Live! Hospitality & Entertainment; Troy (MI); On-site; USD 20,664 - 27,552; Part time

Job summary

Live! Hospitality & Entertainment is hiring a Busser/Runner at DraftKings Sports & Social in Troy, MI. The ideal candidate will provide energetic and professional service, assist serving staff, and ensure customer needs are met. Responsibilities include clearing and cleaning tables, restocking service stations, and maintaining a clean work area. Candidates should have prior customer service experience and strong communication skills, with the ability to work nights and weekends. Join our team to enhance the ultimate fan experience!

Qualifications

• Prior customer service and/or restaurant experience preferred.
• Must speak fluent English, other languages preferred.
• Basic mathematical skills are used frequently.

Responsibilities

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Clear and clean tables in a timely manner.
• Communicate effectively with co-workers and guests.
• Maintain a clean and orderly work area to ensure safety.

Skills

Customer service experience

Fluent English

Communication skills

Attention to detail

Job description

DraftKings Sports & Social Troy is bringing the ultimate fan experience to Somerset Collection in Troy, MI. Don’t miss a moment of the action with a huge 32-foot big screen media wall, and over 20 HDTVs! We’re raising the sports bar with big eats, an extensive beer selection, live music, DraftKings Lounge, crush bar, outdoor patio and games. DraftKings Sports & Social Troy is the perfect destination for true sports enthusiasts.

Busser/Runner Responsibilities Include, But Are Not Limited To

• Provide an energetic, outgoing, fun personality while maintaining professionalism.
• Perform varied duties to ensure all aspects of the proper steps of service.
• Offer polite, professional, and courteous customer service.
• Support serving staff, assisting them in ensuring that all customer needs are met in an expedient, courteous, and professional manner.
• Maintain service stations in a clean and orderly manner throughout shift.
• Clear and clean tables in a timely manner.
• Reset tables according to specifications of location.
• Perform more than one task at a time.
• Offer polite, professional, and courteous customer service.
• Communicate effectively with co-workers.
• Communicate with guest clearly, patiently, courteously and with good humor.
• Complete all side work as assigned.
• Maintain a clean and orderly work area to ensure safety.
• Clear all empty tables and set tables for new guests.
• Restock service stations.

Busser/Runner Qualifications

• Prior customer service and/or restaurant experience preferred.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are utilized often to answer guest’s questions regarding the menu.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Busser/Runner position requires the ability to perform the following

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 75 pounds.
• Handling objects (including food and utensils), products, and bussing tubs/trays.
• Standing, bending, stooping, and kneeling.
• Must be able to move about the entire facility safely and efficiently.