Part-Time Brand Sales Associate: Customer Experience

Vans; Durham (NC); On-site; USD 19,000 - 26,000; Part time

Job summary

The North Face in Durham is seeking a part-time Sales Associate to be the face of the brand, delivering energy, authenticity, and a customer-first mindset.

You will engage with customers, share product knowledge, and contribute to store success through sales, visual merchandising, and operations. Ideal candidates have 0–1 year in retail, a high school diploma, strong communication, and a willingness to learn brand stories.

Qualifications

• High School Diploma or equivalent preferred.
• 0–1 year of relevant retail experience.
• Strong communication and customer service skills.
• Ability to engage with a diverse group of customers.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
• Share relevant product, brand, and community knowledge to enhance the customer experience.
• Achieve individual and team sales goals by utilizing available resources and tools.
• Assist in visual merchandising, product replenishment, and maintaining brand presentation standards.
• Perform cashier duties and support loss prevention initiatives as needed.
• Maintain a clean, organized, and customer-ready store environment.
• Adhere to all company policies, procedures, and safety standards.
• Model inclusive behavior that respects diverse backgrounds and experiences.

Skills

Customer engagement

Communication skills

Teamwork

Retail experience

Product knowledge

Adaptability

Attention to detail

Education

High School Diploma or equivalent

Tools

Retail systems

Job description

The North Face in Durham is seeking a part-time Sales Associate to be the face of the brand, delivering energy, authenticity, and a customer-first mindset.

You will engage with customers, share product knowledge, and contribute to store success through sales, visual merchandising, and operations. Ideal candidates have 0–1 year in retail, a high school diploma, strong communication, and a willingness to learn brand stories.