Part-Time Brand & Customer Experience Leader

Carter's Inc.; Dallas (TX); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

30% employee discount

Job summary

Carter’s Inc. in Dallas is seeking a Part Time Sales Manager to be the first face of the brand for growing families. You’ll welcome customers, explain product styles and benefits, and help families prepare for big moments, from preemie to school age.

We’re looking for a leader who fosters an inclusive environment, values and develops talent, and keeps learning about product features and benefits. As a leader, you’ll coach the team, drive results, and maintain a welcoming atmosphere on the sales

Qualifications

• High school diploma or GED required.
• Positive, solutions-oriented mindset.
• Strong communication skills.
• Ability to manage multiple tasks.
• Proficient computer and technology skills (Outlook, Excel).

Responsibilities

• Become a product and brand expert of Carter’s brands to help families navigate every moment from preemie to size 14.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Maintain a genuine customer focus on the sales floor.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omni-channel experience while coaching others to success.
• Lead and execute an assigned business focus area through planning and detailed follow through.
• Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution.
• Utilize customer feedback to identify areas of opportunity to implement actions to drive results.
• Build customer loyalty through Company sponsored programs, including credit.
• Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager.
• Recognize exceptional performance through positive reinforcement and appreciation.
• Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls

Skills

Customer service

Leadership

Communication

Multitasking

Computer skills

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter’s Inc. in Dallas is seeking a Part Time Sales Manager to be the first face of the brand for growing families. You’ll welcome customers, explain product styles and benefits, and help families prepare for big moments, from preemie to school age.

We’re looking for a leader who fosters an inclusive environment, values and develops talent, and keeps learning about product features and benefits. As a leader, you’ll coach the team, drive results, and maintain a welcoming atmosphere on the sales